Problem: A license expiration error message appears when you log on with a valid Customer Licensing Portal (CLP) account.
The possible reason is as follows:
You have created a CLP account with a Cloud App Security trial license. This message appears when you try to log on to the management console but the trial license expires.
Perform either of the following:
  • Provide your Cloud App Security trial license for Trend Micro to create a full license and attach your CLP account to the full license.
  • Submit a support ticket to Trend Micro to
    • Unbind the CLP account and the tenant account used for granting access to Office 365 services in Cloud App Security.
    • Create a new CLP account with a valid license to do access grant again.