Troubleshooting IP Profiler Logs Parent topic

The following IP Profiler-related log files are in the IMSS admin database:
  • foxmsg.****
  • foxnullmsg.****
  • foxreport.****
This procedure explains how to verify that the log files exist.

Procedure

  1. Go to the log directory where IMSS is installed (by default: /opt/trend/imss/log/).
  2. If the files are not present, use the following command to check if imssmgr is running:
    ps –ef | grep imssmgr
  3. Check if FoxProxy is running:
    ps –ef |grep foxproxy
  4. Verify that IP Profiler is enabled. In the table t_foxhuntersetting, the following should exist:
    record: ‘Type’ = 1 and ’enable’ = TRUE