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Choose the proper way to access the Hosted Email Security administrator console based on your licensing agreement with Trend Micro.

Table 1. Accessing the Hosted Email Security administrator console

Account Type

Logon Method

Customer Licensing Portal account

Log on directly to your administrator console at the following web address for your region:

Note:

Customer Licensing Portal helps you manage your accounts, customer information, and subscriptions. You can directly access the web consoles of Trend Micro solutions including Hosted Email Security.

For details about how to log on to, register and manage Hosted Email Security using Customer Licensing Portal, see the Customer Licensing Portal documentation at http://docs.trendmicro.com/en-us/smb/customer-licensing-portal.aspx.

Licensing Management Platform account

  • For Licensing Management Platform resellers, substitute your Tenant ID for <tenant-id> in the following web address for your region:

    • For Europe, the Middle East, Africa: https://<tenant-id>.hes.trendmicro.eu

    • For all other regions: https://<tenant-id>.hes.trendmicro.com

Others (including subaccounts, xSP and local accounts)
Parent topic: Getting Started with Hosted Email Security