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Table of Contents
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Getting Started with Trend Micro ServerProtect
Introduction to Trend Micro ServerProtect
What’s New in ServerProtect for EMC Celerra Version 5.8
How Does ServerProtect Work
How Does ServerProtect Manage Servers
Communication Methods
ServerProtect Architecture
The Management Console
The Information Server
Information Server Tips
The Normal Server
ServerProtect Domains
ServerProtect for EMC Celerra Architecture Overview
Organizational Overview
Specific Functions for EMC Celerra
Real-time Scan Versus On-demand Scan (Scan Now)
Working with Tasks
When ServerProtect Finds a Virus (Virus Actions)
Virus Logs
Deploying Updates
ServerProtect Virus Detection Technology
Pattern Matching
MacroTrap
How MacroTrap Works
Compressed Files
Damage Cleanup Services
OLE Layer Scan
IntelliScan
ActiveAction
When to Select ActiveAction
Mapped Network Drive Scan
Additional Features
Centralized Management
Enhanced Network Security on Installation
Swift Response to Virus Outbreaks
Flexible Control over Infected Files
NetworkTrap Tool
State-of-the-Art Virus Detection Technology
Viewable Scanning Statistics
Compatibility
Installing ServerProtect for EMC Celerra
System Requirements
Normal Server
Information Server
Management Console
VMWare
Hyper-Visor
EMC Celerra File Server and VNX/VNXe Server
Installation Scenarios
Specifying Your Installation Environment
Firewall Setting for ServerProtect Components
Managing ServerProtect Across a Wide Area Network
Installing ServerProtect
Before Installing ServerProtect
Installing the Complete ServerProtect Package
Installing an Information Server
Installing the Management Console
Installing a Normal Server
Installing a Normal Server from the Setup Program
Installing a Normal Server from the Management Console
Installing ServerProtect in Silent Mode
Installing ServerProtect for EMC Celerra
Before Installing ServerProtect for EMC Celerra
Installing ServerProtect for EMC Celerra
Removing ServerProtect
Removing a Normal Server
Removing an Information Server
Removing the Management Console
Managing ServerProtect
Using the Management Console
Opening the Management Console
The Main Window View of the Management Console
Main Menu
Side Bar
Domain Browser Tree
Configuration Area
Managing ServerProtect Domains
Creating ServerProtect Domains
Renaming ServerProtect Domains
Deleting ServerProtect Domains
Moving Normal Servers between Domains
Managing Information Servers
Selecting Information Servers
Managing Normal Servers
Moving a Normal Server between Domains
Moving a Normal Server between Information Servers
Configuring Updates
Update Components
How Updates Work
Verifying the Current Version of Files
Downloading Updates
Configuring a Download Source
Setting Trend Micro Update Server as the Download Source
Setting a Local or Network Drive as the Download Source
Creating a Download Source Folder
Using Download Now
Configuring a Scheduled Download
Configuring Download Settings
Configuring the Download Settings
Configuring the Proxy Server Settings
Deploying Updates
Configuring Deploy Now
Configuring a Scheduled Deployment
Rolling Back the Previous Deployment Action
Managing Tasks
ServerProtect Task Wizard
Default Tasks
Creating Tasks
Creating a Task
Creating a Scheduled Task
Specifying a Target for Scan Now
Creating a Default Task
Opening the Existing Task List
Running an Existing Task
Modifying Existing Tasks
Modifying an Existing Task
Modifying a Target Server for an Existing Task
Modifying a Task Definition for an Existing Task
Viewing an Existing Task
Removing an Existing Task
Configuring Notification Messages
Standard Alerts
Notification Events
Configuring a Standard Alert
Outbreak Alerts
Configuring an Outbreak Alert
Setting Alert Methods
Configuring an Alert to be Sent by Internet Mail
Scanning Viruses
Defining Actions Against Viruses
Scanning Profiles
Saving a Scanning Profile
Deleting a Scanning Profile
Using Real-Time Scan
Configuring Real-Time Scan
Using Scan Now (Manual Scan)
Configuring Scan Now
Running the Scan Now Tool on Windows Normal Servers
Running the Scan Now Tool
Stopping the Scan Now Tool
Scheduled Scanning
Configuring a Scheduled Scan
Selecting File Types to Scan
Supported File Extensions for Scanning
Excluding a File Extension from Scanning
Upgrading Existing ServerProtect
Overview of ServerProtect Upgrade Feature
Use the Installation Package to Upgrade ServerProtect Locally
Use the Installation Package to Upgrade ServerProtect Remotely
Perform a Silent Mode Installation to Upgrade the Normal Servers
Installing ServerProtect in Silent Mode
Managing ServerProtect with Trend Micro Control Manager
Control Manager Integration Summary
Registering With Trend Micro Control Manager
Verifying ServerProtect status in Control Manager
Unregistering from Control Manager
Technical Support
Troubleshooting Resources
Using the Support Portal
Threat Encyclopedia
Contacting Trend Micro
Speeding Up the Support Call
Sending Suspicious Content to Trend Micro
Email Reputation Services
File Reputation Services
Web Reputation Services
Other Resources
Download Center
Documentation Feedback
Converting the ServerProtect Trial Version
The Software Evaluation Period Window
Viewing the Serial Number List
Updating a Serial Number
Frequently Asked Questions (FAQs)
Upgrading ServerProtect
ServerProtect Virus Scan
Miscellaneous
Configuring Download Settings
The following steps describe how to download the update files.
Related information
Configuring the Download Settings
Configuring the Proxy Server Settings
Table of Contents
Getting Started with Trend Micro ServerProtect
Introduction to Trend Micro ServerProtect
What’s New in ServerProtect for EMC Celerra Version 5.8
How Does ServerProtect Work
How Does ServerProtect Manage Servers
Communication Methods
ServerProtect Architecture
The Management Console
The Information Server
Information Server Tips
The Normal Server
ServerProtect Domains
ServerProtect for EMC Celerra Architecture Overview
Organizational Overview
Specific Functions for EMC Celerra
Real-time Scan Versus On-demand Scan (Scan Now)
Working with Tasks
When ServerProtect Finds a Virus (Virus Actions)
Virus Logs
Deploying Updates
ServerProtect Virus Detection Technology
Pattern Matching
MacroTrap
How MacroTrap Works
Compressed Files
Damage Cleanup Services
OLE Layer Scan
IntelliScan
ActiveAction
When to Select ActiveAction
Mapped Network Drive Scan
Additional Features
Centralized Management
Enhanced Network Security on Installation
Swift Response to Virus Outbreaks
Flexible Control over Infected Files
NetworkTrap Tool
State-of-the-Art Virus Detection Technology
Viewable Scanning Statistics
Compatibility
Installing ServerProtect for EMC Celerra
System Requirements
Normal Server
Information Server
Management Console
VMWare
Hyper-Visor
EMC Celerra File Server and VNX/VNXe Server
Installation Scenarios
Specifying Your Installation Environment
Firewall Setting for ServerProtect Components
Managing ServerProtect Across a Wide Area Network
Installing ServerProtect
Before Installing ServerProtect
Installing the Complete ServerProtect Package
Installing an Information Server
Installing the Management Console
Installing a Normal Server
Installing a Normal Server from the Setup Program
Installing a Normal Server from the Management Console
Installing ServerProtect in Silent Mode
Installing ServerProtect for EMC Celerra
Before Installing ServerProtect for EMC Celerra
Installing ServerProtect for EMC Celerra
Removing ServerProtect
Removing a Normal Server
Removing an Information Server
Removing the Management Console
Managing ServerProtect
Using the Management Console
Opening the Management Console
The Main Window View of the Management Console
Main Menu
Side Bar
Domain Browser Tree
Configuration Area
Managing ServerProtect Domains
Creating ServerProtect Domains
Renaming ServerProtect Domains
Deleting ServerProtect Domains
Moving Normal Servers between Domains
Managing Information Servers
Selecting Information Servers
Managing Normal Servers
Moving a Normal Server between Domains
Moving a Normal Server between Information Servers
Configuring Updates
Update Components
How Updates Work
Verifying the Current Version of Files
Downloading Updates
Configuring a Download Source
Setting Trend Micro Update Server as the Download Source
Setting a Local or Network Drive as the Download Source
Creating a Download Source Folder
Using Download Now
Configuring a Scheduled Download
Configuring Download Settings
Configuring the Download Settings
Configuring the Proxy Server Settings
Deploying Updates
Configuring Deploy Now
Configuring a Scheduled Deployment
Rolling Back the Previous Deployment Action
Managing Tasks
ServerProtect Task Wizard
Default Tasks
Creating Tasks
Creating a Task
Creating a Scheduled Task
Specifying a Target for Scan Now
Creating a Default Task
Opening the Existing Task List
Running an Existing Task
Modifying Existing Tasks
Modifying an Existing Task
Modifying a Target Server for an Existing Task
Modifying a Task Definition for an Existing Task
Viewing an Existing Task
Removing an Existing Task
Configuring Notification Messages
Standard Alerts
Notification Events
Configuring a Standard Alert
Outbreak Alerts
Configuring an Outbreak Alert
Setting Alert Methods
Configuring an Alert to be Sent by Internet Mail
Scanning Viruses
Defining Actions Against Viruses
Scanning Profiles
Saving a Scanning Profile
Deleting a Scanning Profile
Using Real-Time Scan
Configuring Real-Time Scan
Using Scan Now (Manual Scan)
Configuring Scan Now
Running the Scan Now Tool on Windows Normal Servers
Running the Scan Now Tool
Stopping the Scan Now Tool
Scheduled Scanning
Configuring a Scheduled Scan
Selecting File Types to Scan
Supported File Extensions for Scanning
Excluding a File Extension from Scanning
Upgrading Existing ServerProtect
Overview of ServerProtect Upgrade Feature
Use the Installation Package to Upgrade ServerProtect Locally
Use the Installation Package to Upgrade ServerProtect Remotely
Perform a Silent Mode Installation to Upgrade the Normal Servers
Installing ServerProtect in Silent Mode
Managing ServerProtect with Trend Micro Control Manager
Control Manager Integration Summary
Registering With Trend Micro Control Manager
Verifying ServerProtect status in Control Manager
Unregistering from Control Manager
Technical Support
Troubleshooting Resources
Using the Support Portal
Threat Encyclopedia
Contacting Trend Micro
Speeding Up the Support Call
Sending Suspicious Content to Trend Micro
Email Reputation Services
File Reputation Services
Web Reputation Services
Other Resources
Download Center
Documentation Feedback
Converting the ServerProtect Trial Version
The Software Evaluation Period Window
Viewing the Serial Number List
Updating a Serial Number
Frequently Asked Questions (FAQs)
Upgrading ServerProtect
ServerProtect Virus Scan
Miscellaneous