ServerProtect Virus Scan

Why the file name and file path in Scan Result are not displayed correctly and appears to be truncated; and the Restore button is inactive?

The entry field for the file name and file path in Scan Result window can display the file name (including file path) up to 256 characters. If it exceeds 256 characters, the file name or file patch will be truncated and the Restore button will be inactive.

Why the Deny Write List does not work?

The Deny Write List does not work if Real-time Scan is disabled. Enable the Real-time scan to activate Deny Write List.

Why the pop-up notification messages do not appear, even though I have set the alert method to display pop-up message box for notifications?

Since Windows Server 2008, Windows does not support Messenger service. Therefore, the pop-up message notification will not work after Windows Server 2008.