ScanMail™ for Microsoft™ Exchange 11.0 Online Help

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  • "Log on as batch job" policy [1]
  • access control
  • actions [1] [2]
    • attachment blocking [1]
    • compressed files [1]
    • Data Loss Prevention [1]
    • security risk scan [1]
    • spam prevention
      • content scanning [1]
    • web reputation [1]
  • activating ScanMail [1] [2]
    • Activation Code [1]
      • additional features [1]
      • standard [1]
      • suite [1]
    • reactivating [1]
  • Activation Code [1]
    • locating [1]
    • reactivating [1]
    • standard [1]
    • suite [1]
    • suite with additional features [1]
  • ActiveAction [1] [2]
  • ActiveUpdate [1] [2]
    • incremental updates [1]
  • advanced threats [1]
  • Advanced Threat Scan Engine [1]
  • Advanced Threat Scan Engine (ATSE)
  • adware [1]
  • alerts [1] [2] [3]
    • notifications [1]
    • outbreak [1]
    • system events [1]
  • ATSE [1]
  • attachment blocking [1] [2]
  • automatic deployment settings
    • Scheduled Download [1]
  • Command & Control Contact Alert Services [1]
    • categories [1]
    • Deep Discovery Advisor [1]
    • Global Intelligence list [1]
    • Smart Protection Server [1]
    • Virtual Analyzer list [1]
  • components
    • downloading [1]
  • compressed files [1] [2] [3] [4] [5] [6]
    • actions [1]
    • compression ratios [1]
    • compression types [1]
    • Denial-of-Service [1]
  • compression types [1]
  • configuring [1]
    • access control [1] [2]
    • internal domains [1]
    • local sources [1]
    • macro scans [1]
    • managed products [1]
    • notifications [1]
    • proxy settings [1]
    • quarantine folder/directory [1]
    • real-time scan [1]
    • Scheduled Download
      • automatic deployment settings [1]
    • Scheduled Download Exceptions [1]
    • Scheduled Download Settings [1]
    • security risk scan
    • special groups [1] [2]
    • user accounts [1]
    • web reputation [1]
    • World Virus Tracking Program [1]
  • contacting
    • technical support [1]
  • content filtering [1]
  • content scanning [1]
  • Control Manager [1] [2]
    • about [1]
    • accounts [1]
    • agent [1]
    • antivirus and content security components [1] [2]
    • basic features [1]
    • configuring accounts [1]
    • features [1]
    • mail server [1]
    • managed product [1]
    • MCP [1]
    • report server [1]
    • see Trend Micro Control Manager [1]
    • SQL database [1]
    • Trend Micro Management Infrastructure [1]
    • web-based management console [1]
    • web server [1]
    • widget framework [1]
  • Control Manager antivirus and content security components
    • Anti-spam rules [1]
    • Engines [1]
    • Pattern files/Cleanup templates [1]
  • creating
  • criteria
    • customized expressions [1]
    • keywords [1]
  • customized expressions [1] [2]
  • customized keywords [1]
  • data identifiers [1]
    • expressions [1]
    • file attributes [1]
    • keyword lists
    • keywords [1]
  • data leakage prevention [1]
  • Data Loss Prevention [1] [2]
  • data views
    • understand [1]
  • Deep Discovery Advisor [1] [2]
  • Denial-of-Service [1] [2] [3]
  • Denial-of-Service attack [1]
  • deployment plans [1]
  • dialers [1]
  • Directory Management options [1]
  • Directory Manager [1]
  • disease vector [1]
  • download components
  • downloading and deploying components [1]
  • EICAR [1]
  • email reputation
  • email reputation services [1]
  • encoding types [1]
  • End User Quarantine [1] [2]
  • Enterprise Protection Strategy [1]
  • expressions [1] [2]
  • false positive [1]
  • features [1]
  • file attributes [1]
  • file reputation [1]
  • File Reputation Services [1]
  • files
    • uncleanable [1]
  • folders
  • frequently asked questions
    • calculating decompressed file size [1]
    • checking pattern file updates [1]
    • checking service pack updates [1]
    • compression ratios [1]
    • dangerous files [1]
    • EICAR test virus [1]
    • false positives [1]
    • handling large files [1]
    • latest patches [1]
    • locating Activation Code [1]
    • locating Registration Key [1] [2]
    • phish attacks [1]
    • regular expressions [1]
    • remote SQL server password changed [1]
    • sending detected viruses to Trend Micro [1]
    • sending suspected threats to Trend Micro [1]
    • spyware/grayware [1]
    • unable to log on to product console [1]
    • using keywords [1] [2] [3]
    • using operators with keywords [1]
  • global policy [1]
  • global settings
    • quarantine folder/directory [1]
  • grayware [1]
  • hacking tools [1]
  • hot fixes [1]
  • icons [1]
  • integrated server [1]
  • IntelliScan [1] [2]
  • IntelliTrap [1]
  • internal domains [1]
    • configuring [1]
  • joke program [1] [2]
  • keywords [1] [2] [3] [4] [5]
  • known issues [1]
  • licenses [1]
    • registering [1]
  • local sources
    • configuring [1]
    • settings [1]
    • Smart Protection Server [1]
  • logs [1] [2]
  • macro scan [1]
  • macro viruses/malware [1]
  • mailbox search
    • configuring [1]
    • criteria
      • date [1]
      • discovery mailbox [1]
      • keywords [1]
      • mailbox components [1]
      • mailboxes [1]
      • specific senders or recipients [1]
    • deleting [1]
    • keywords [1]
    • modifying [1]
    • options [1]
    • results [1]
    • syntax [1]
    • types [1]
    • viewing [1]
  • maintaining security [1]
  • managed products
    • configuring [1]
    • issue tasks [1]
    • recovering [1]
    • renaming [1]
    • searching for [1]
    • viewing logs [1]
  • managing outbreak situations [1]
    • analyzing [1]
    • confirming the outbreak [1]
    • recovering [1]
    • responding [1]
  • manually download components [1]
  • manual scan [1]
  • manual updates [1]
  • mass-mailing attack [1]
  • master services
    • ScanMail EUQ Migrator Service [1]
    • ScanMail EUQ Monitor [1]
    • ScanMail for Exchange Remote Configuration Server [1]
    • ScanMail for Microsoft Exchange Master Services [1]
    • ScanMail for Microsoft Exchange System Watcher [1]
    • starting and stopping [1]
  • MCP [1]
  • multipurpose internet mail extensions [1]
  • notifications [1] [2] [3]
    • about [1]
    • actions that trigger [1]
    • alerts [1]
    • configuring [1]
    • global settings [1]
    • web reputation [1]
  • one-time reports [1] [2]
    • generating [1]
  • online help
    • accessing [1]
  • operator [1]
  • outbreak alerts [1]
  • Outbreak Prevention Services [1]
  • password cracking applications [1]
  • patches [1]
    • updating FAQ [1]
  • pattern files [1] [2] [3] [4]
    • incremental updates [1]
    • Smart Scan Agent pattern [1]
    • Smart Scan pattern [1]
    • spam pattern files [1]
    • updates [1]
    • updating manually [1]
    • Web Blocking list [1]
  • PCRE [1]
  • Perle Compatible Regular Expressions [1]
  • phish [1] [2] [3] [4]
  • policies
    • content filtering [1]
    • Data Loss Prevention [1]
  • post-installation
    • spam folder [1]
  • predefined expressions [1]
  • predefined templates [1]
  • product console [1]
    • banner [1]
    • configuration area [1]
    • getting help [1]
    • side menu [1]
    • unable to log on [1]
    • viewing remote servers [1]
    • viewing servers [1]
    • viewing virtual servers [1]
  • Product Directory
    • deploying components [1]
  • proxy servers [1]
  • proxy settings [1] [2]
    • configuring [1]
  • quarantine
    • alerts [1]
    • configuring [1]
    • folder/directory [1]
    • global settings [1]
    • queries
    • resending messages [1]
  • quarantine folder/directory [1]
  • quarantine query
    • maintenance
    • performing [1]
    • resending messages [1]
  • query logs [1]
  • reactivating ScanMail [1]
  • real-time monitor [1]
    • viewing remote servers [1]
  • real-time scan [1] [2]
    • characteristics [1]
    • configuring [1]
    • notifications [1]
  • recovering
    • managed products [1]
  • registering
    • to Control Manager [1]
  • registering ScanMail [1]
    • how to [1]
    • online purchase [1]
    • Registration Key [1]
    • reseller purchase [1]
    • to Control Manager [1]
  • Registration Key
  • regular expressions [1]
  • remote access tools [1]
  • remote servers
    • viewing with real-time monitor [1]
  • renaming
    • folders [1]
    • managed products [1]
  • replicating configurations [1] [2]
  • reports [1]
    • generating scheduled [1]
    • maintenance [1]
    • one-time reports [1] [2] [3]
    • scheduled [1]
    • scheduled reports [1]
    • templates [1]
  • report templates [1]
  • resources
    • creating for virtual servers [1] [2] [3] [4]
    • creating for Windows 2003 [1]
    • creating for Windows 2008 [1] [2]
    • Exchange 2007 CCR Cluster [1]
    • Exchange 2007 SCC Cluster [1]
    • Exchange 2007 SCR Cluster [1]
  • role
  • roll back [1]
  • scan engine [1]
  • ScanMail EUQ Migrator Service [1]
  • ScanMail EUQ Monitor [1]
  • ScanMail for Exchange Remote Configuration Server [1]
  • ScanMail for Microsoft Exchange Master Services [1]
  • ScanMail for Microsoft Exchange System Watcher [1]
  • ScanMail technology [1]
    • scan engine [1]
  • scans [1]
    • about scans [1]
    • actions [1] [2]
    • logs [1]
    • macro scan [1]
    • manual scan [1]
    • manual scan settings [1]
    • on cluster servers [1]
    • real-time scan [1]
    • scheduled scan [1]
    • scheduled scan settings [1]
  • schedule bar [1]
  • Scheduled Download
    • configuring
      • automatic deployment settings [1]
  • Scheduled Download Exceptions
    • configuring [1]
  • Scheduled Download Frequency
    • configuring [1]
  • Scheduled Downloads [1]
  • Scheduled Download Schedule
    • configuring [1]
  • Scheduled Download Schedule and Frequency [1]
  • Scheduled Download Settings
    • configuring settings [1]
  • scheduled scan [1]
  • scheduled updates [1]
  • Search & Destroy
  • Search & Destroy administrator [1]
  • searching
    • managed products [1]
  • security baseline [1]
    • managing real-time monitor [1]
    • performing a manual scan [1]
    • update ScanMail [1]
  • security information site [1]
  • security risks [1]
    • advanced threats [1]
    • compressed files [1]
    • Denial-of-Service [1]
    • Denial-of-Service attack [1]
    • disease vector [1]
    • encoding types [1]
    • grayware [1]
    • joke program [1]
    • macro viruses/malware [1]
    • mass-mailing attack [1]
    • multipurpose internet mail extensions [1]
    • other malicious codes [1]
    • packed files [1]
    • phish [1] [2] [3]
    • spyware [1]
    • spyware/grayware [1] [2]
    • Trojan Horse [1] [2]
    • true file type [1]
    • virus/malware writers [1]
    • viruses/malware [1] [2]
    • worms [1] [2]
    • zip-of-death [1]
  • security risk scan
    • about [1]
    • actions [1] [2]
    • ActiveAction [1]
    • compressed file handling [1]
    • configuring target settings [1]
    • custom settings [1]
    • enabling real-time scan [1]
    • IntelliScan [1] [2]
    • IntelliTrap [1]
    • logs [1]
    • notifications
    • report [1]
    • summary screen [1]
  • server management console [1]
    • activating [1]
    • replicating configurations [1] [2]
    • replicating servers [1]
    • view last replication [1]
    • view pattern and engine version [1]
    • view scan results [1]
    • view scan status [1]
    • view smart scan status [1]
  • Server Management Console
  • service packs [1] [2]
  • services
    • starting and stopping [1]
  • smart protection [1] [2] [3] [4]
    • File Reputation Services [1]
    • source [1] [2]
    • sources
      • comparison [1]
      • protocols [1]
    • volume of threats [1]
  • Smart Protection [1] [2]
    • File Reputation Services [1]
    • integrated server [1]
    • pattern files [1]
    • Smart Protection Network [1]
    • Smart Protection Server [1]
    • standalone server [1]
    • Web Reputation Services [1] [2]
  • Smart Protection Network [1] [2]
    • web reputation [1]
  • Smart Protection Server [1] [2] [3] [4]
  • Smart Protection sources
    • integrated server [1]
    • local source settings [1]
    • Smart Protection Server [1]
    • standalone server [1]
  • spam engine [1]
  • spam maintenance [1]
    • End User Quarantine [1]
  • spam pattern files [1]
  • spam prevention [1]
    • alerts [1]
    • content scanning [1]
    • email reputation
    • email reputation services [1]
    • End User Quarantine [1]
    • maintenance [1]
    • notifications [1]
    • spam engine [1]
    • spam pattern files [1]
  • special groups [1] [2]
  • spyware [1]
  • spyware/grayware [1] [2] [3] [4]
    • adware [1]
    • dialers [1]
    • entering the network [1]
    • hacking tools [1]
    • joke program [1]
    • malware naming [1]
    • password cracking applications [1]
    • remote access tools [1]
    • risks and threats [1]
  • SQL server
    • manually updating password [1]
  • standalone server [1]
  • summary [1]
    • security risks [1]
    • spam tab [1]
    • system tab [1]
  • support/system debugger [1]
  • targets
    • web reputation [1]
  • templates [1] [2]
  • TrendLabs [1]
  • Trend Micro Control Manager [1]
    • agent [1]
    • communication protocol [1]
    • communicator [1]
    • entity [1]
    • managed product user access [1]
    • registering ScanMail [1]
    • registering to [1]
    • server [1]
    • unregistering ScanMail [1]
    • using ScanMail [1]
  • Trojan Horse [1] [2]
  • true file type [1]
  • uncleanable files [1]
  • understand
    • data views [1]
    • deployment plans [1]
    • log queries [1]
    • logs [1]
  • unregistering
    • ScanMail from Control Manager [1]
  • updates
    • ActiveUpdate [1]
    • alerts [1]
    • components on clusters [1]
    • download source [1]
    • latest patches FAQ [1]
    • logs [1]
    • manual configurations [1]
    • pattern file, manual [1]
    • pattern files [1]
    • rolling back [1]
    • scan engine, manual [1]
    • scheduled configurations [1]
  • updating ScanMail [1]
  • URLs
    • email technical support [1]
    • Knowledge Base [1]
    • security information site [1]
    • update center [1]
  • version comparison [1]
  • viewing
    • managed products logs [1]
  • Virtual Analyzer
    • scan engine technology [1]
  • virtual servers [1] [2]
    • creating ScanMail resources [1] [2] [3] [4]
    • viewing from the product console [1]
  • viruses/malware [1] [2] [3]
  • Virus Scan Application Programming Interface (VSAPI) [1]
  • Virus Scan Engine [1]
    • scan engine [1]
  • web reputation [1] [2] [3] [4] [5] [6]
  • Web Reputation Services [1] [2]
  • wildcard [1]
  • wildcards [1]
  • Windows event log codes [1]
  • World Virus Tracking Program [1] [2]
    • configuring [1]
  • worms [1] [2]
  • zip-of-death [1]

Product Console Elements Parent topic

Banner

The banner identifies and describes the product and provides access to Trend Micro support.
The banner displays the following:
  • Current server: The server you manage from this console
  • Real-time monitor: Click to access the Real-time Monitor
    For more information, see Understanding Real-time Monitor.
  • Server management: Click to access the Server management console
    For more information, see Understanding the Server Management Console.
  • Log Off: Click to end your session and close the product console
    Note
    Note
    Logging off the product console prevents unauthorized users from modifying the settings.
  • Help: Get support by selecting an option from the drop-down list
    Help options include:
    • Contents and Index: Opens the online help table of contents and index
    • Knowledge Base: Access the Knowledge Base to get the latest information about product troubleshooting and frequently asked questions
    • Security Info: Visit the Trend Micro Security Information page to read about the latest security risks
    • Sales: View the Trend Micro web page to find resellers and service providers in your area
    • Support: Access the Trend Micro technical support website
    • About: View ScanMail and component version numbers and ScanMail system information

Side Menu

The side menu provides access to the main menu items for ScanMail.

Configuration Area

The configuration area is the working area where you configure and modify all ScanMail configurations and options.