Configuring Spam Maintenance Parent topic

The Spam Maintenance screen displays the name of the Spam Folder and the number of days that the End User Quarantine (EUQ) tool retains spam messages. End users can rename the spam folder using Microsoft Outlook. ScanMail identifies the folder by ID, not by folder name.

Procedure

  • Select Enable End User Quarantine tool to enable End User Quarantine for all mailboxes on the Exchange server.
  • In the End User Quarantine Settings section, click Create spam folder and delete spam messages to create a new spam folder for each new user that added to the Exchange server with End User Quarantine. Clicking Create spam folder and delete spam messages immediately creates the spam folder for the new user.
  • In the Client Spam Folder Settings section, configure the spam message deletion schedule.
  • For Exchange Server 2013, in the End User Quarantine Account section, configure the account that manages EUQ tasks.
    Note
    Note
    The End User Quarantine account must have Exchange Management Group privileges and the Exchange ApplicationImpersonation role over all users in the organization to perform EUQ tasks.
    To add the account to the ApplicationImpersonation role, use the following cmdlet:
    New-ManagementRoleAssignment –Name { rule name } –Role ApplicationImpersonation -User { EUQ account }
  • In the End User Quarantine Exception List section, add or remove users from the exception list. ScanMail does not enable EUQ for users added to this list.