Collapse AllExpand All
  • "Log on as batch job" policy [1]
  • access control
  • actions [1] [2]
    • attachment blocking [1]
    • compressed files [1]
    • Data Loss Prevention [1]
    • security risk scan [1]
    • spam prevention
      • content scanning [1]
    • web reputation [1]
  • activating ScanMail [1] [2]
    • Activation Code [1]
      • additional features [1]
      • standard [1]
      • suite [1]
    • reactivating [1]
  • Activation Code [1]
    • locating [1]
    • reactivating [1]
    • standard [1]
    • suite [1]
    • suite with additional features [1]
  • ActiveAction [1] [2]
  • ActiveUpdate [1] [2]
    • incremental updates [1]
  • advanced threats [1]
  • Advanced Threat Scan Engine [1]
  • Advanced Threat Scan Engine (ATSE)
  • adware [1]
  • alerts [1] [2] [3]
    • notifications [1]
    • outbreak [1]
    • system events [1]
  • ATSE [1]
  • attachment blocking [1] [2]
  • automatic deployment settings
    • Scheduled Download [1]
  • Command & Control Contact Alert Services [1]
    • categories [1]
    • Deep Discovery Advisor [1]
    • Global Intelligence list [1]
    • Smart Protection Server [1]
    • Virtual Analyzer list [1]
  • components
    • downloading [1]
  • compressed files [1] [2] [3] [4] [5] [6]
    • actions [1]
    • compression ratios [1]
    • compression types [1]
    • Denial-of-Service [1]
  • compression types [1]
  • configuring [1]
    • access control [1] [2]
    • internal domains [1]
    • local sources [1]
    • macro scans [1]
    • managed products [1]
    • notifications [1]
    • proxy settings [1]
    • quarantine folder/directory [1]
    • real-time scan [1]
    • Scheduled Download
      • automatic deployment settings [1]
    • Scheduled Download Exceptions [1]
    • Scheduled Download Settings [1]
    • security risk scan
    • special groups [1] [2]
    • user accounts [1]
    • web reputation [1]
    • World Virus Tracking Program [1]
  • contacting
    • technical support [1]
  • content filtering [1]
  • content scanning [1]
  • Control Manager [1] [2]
    • about [1]
    • accounts [1]
    • agent [1]
    • antivirus and content security components [1] [2]
    • basic features [1]
    • configuring accounts [1]
    • features [1]
    • mail server [1]
    • managed product [1]
    • MCP [1]
    • report server [1]
    • see Trend Micro Control Manager [1]
    • SQL database [1]
    • Trend Micro Management Infrastructure [1]
    • web-based management console [1]
    • web server [1]
    • widget framework [1]
  • Control Manager antivirus and content security components
    • Anti-spam rules [1]
    • Engines [1]
    • Pattern files/Cleanup templates [1]
  • creating
  • criteria
    • customized expressions [1]
    • keywords [1]
  • customized expressions [1] [2]
  • customized keywords [1]
  • data identifiers [1]
    • expressions [1]
    • file attributes [1]
    • keyword lists
    • keywords [1]
  • data leakage prevention [1]
  • Data Loss Prevention [1] [2]
  • data views
    • understand [1]
  • Deep Discovery Advisor [1] [2]
  • Denial-of-Service [1] [2] [3]
  • Denial-of-Service attack [1]
  • deployment plans [1]
  • dialers [1]
  • Directory Management options [1]
  • Directory Manager [1]
  • disease vector [1]
  • download components
  • downloading and deploying components [1]
  • EICAR [1]
  • email reputation
  • email reputation services [1]
  • encoding types [1]
  • End User Quarantine [1] [2]
  • Enterprise Protection Strategy [1]
  • expressions [1] [2]
  • false positive [1]
  • features [1]
  • file attributes [1]
  • file reputation [1]
  • File Reputation Services [1]
  • files
    • uncleanable [1]
  • folders
  • frequently asked questions
    • calculating decompressed file size [1]
    • checking pattern file updates [1]
    • checking service pack updates [1]
    • compression ratios [1]
    • dangerous files [1]
    • EICAR test virus [1]
    • false positives [1]
    • handling large files [1]
    • latest patches [1]
    • locating Activation Code [1]
    • locating Registration Key [1] [2]
    • phish attacks [1]
    • regular expressions [1]
    • remote SQL server password changed [1]
    • sending detected viruses to Trend Micro [1]
    • sending suspected threats to Trend Micro [1]
    • spyware/grayware [1]
    • unable to log on to product console [1]
    • using keywords [1] [2] [3]
    • using operators with keywords [1]
  • global policy [1]
  • global settings
    • quarantine folder/directory [1]
  • grayware [1]
  • hacking tools [1]
  • hot fixes [1]
  • icons [1]
  • integrated server [1]
  • IntelliScan [1] [2]
  • IntelliTrap [1]
  • internal domains [1]
    • configuring [1]
  • joke program [1] [2]
  • keywords [1] [2] [3] [4] [5]
  • known issues [1]
  • licenses [1]
    • registering [1]
  • local sources
    • configuring [1]
    • settings [1]
    • Smart Protection Server [1]
  • logs [1] [2]
  • macro scan [1]
  • macro viruses/malware [1]
  • mailbox search
    • configuring [1]
    • criteria
      • date [1]
      • discovery mailbox [1]
      • keywords [1]
      • mailbox components [1]
      • mailboxes [1]
      • specific senders or recipients [1]
    • deleting [1]
    • keywords [1]
    • modifying [1]
    • options [1]
    • results [1]
    • syntax [1]
    • types [1]
    • viewing [1]
  • maintaining security [1]
  • managed products
    • configuring [1]
    • issue tasks [1]
    • recovering [1]
    • renaming [1]
    • searching for [1]
    • viewing logs [1]
  • managing outbreak situations [1]
    • analyzing [1]
    • confirming the outbreak [1]
    • recovering [1]
    • responding [1]
  • manually download components [1]
  • manual scan [1]
  • manual updates [1]
  • mass-mailing attack [1]
  • master services
    • ScanMail EUQ Migrator Service [1]
    • ScanMail EUQ Monitor [1]
    • ScanMail for Exchange Remote Configuration Server [1]
    • ScanMail for Microsoft Exchange Master Services [1]
    • ScanMail for Microsoft Exchange System Watcher [1]
    • starting and stopping [1]
  • MCP [1]
  • multipurpose internet mail extensions [1]
  • notifications [1] [2] [3]
    • about [1]
    • actions that trigger [1]
    • alerts [1]
    • configuring [1]
    • global settings [1]
    • web reputation [1]
  • one-time reports [1] [2]
    • generating [1]
  • online help
    • accessing [1]
  • operator [1]
  • outbreak alerts [1]
  • Outbreak Prevention Services [1]
  • password cracking applications [1]
  • patches [1]
    • updating FAQ [1]
  • pattern files [1] [2] [3] [4]
    • incremental updates [1]
    • Smart Scan Agent pattern [1]
    • Smart Scan pattern [1]
    • spam pattern files [1]
    • updates [1]
    • updating manually [1]
    • Web Blocking list [1]
  • PCRE [1]
  • Perle Compatible Regular Expressions [1]
  • phish [1] [2] [3] [4]
  • policies
    • content filtering [1]
    • Data Loss Prevention [1]
  • post-installation
    • spam folder [1]
  • predefined expressions [1]
  • predefined templates [1]
  • product console [1]
    • banner [1]
    • configuration area [1]
    • getting help [1]
    • side menu [1]
    • unable to log on [1]
    • viewing remote servers [1]
    • viewing servers [1]
    • viewing virtual servers [1]
  • Product Directory
    • deploying components [1]
  • proxy servers [1]
  • proxy settings [1] [2]
    • configuring [1]
  • quarantine
    • alerts [1]
    • configuring [1]
    • folder/directory [1]
    • global settings [1]
    • queries
    • resending messages [1]
  • quarantine folder/directory [1]
  • quarantine query
    • maintenance
    • performing [1]
    • resending messages [1]
  • query logs [1]
  • reactivating ScanMail [1]
  • real-time monitor [1]
    • viewing remote servers [1]
  • real-time scan [1] [2]
    • characteristics [1]
    • configuring [1]
    • notifications [1]
  • recovering
    • managed products [1]
  • registering
    • to Control Manager [1]
  • registering ScanMail [1]
    • how to [1]
    • online purchase [1]
    • Registration Key [1]
    • reseller purchase [1]
    • to Control Manager [1]
  • Registration Key
  • regular expressions [1]
  • remote access tools [1]
  • remote servers
    • viewing with real-time monitor [1]
  • renaming
    • folders [1]
    • managed products [1]
  • replicating configurations [1] [2]
  • reports [1]
    • generating scheduled [1]
    • maintenance [1]
    • one-time reports [1] [2] [3]
    • scheduled [1]
    • scheduled reports [1]
    • templates [1]
  • report templates [1]
  • resources
    • creating for virtual servers [1] [2] [3] [4]
    • creating for Windows 2003 [1]
    • creating for Windows 2008 [1] [2]
    • Exchange 2007 CCR Cluster [1]
    • Exchange 2007 SCC Cluster [1]
    • Exchange 2007 SCR Cluster [1]
  • role
  • roll back [1]
  • scan engine [1]
  • ScanMail EUQ Migrator Service [1]
  • ScanMail EUQ Monitor [1]
  • ScanMail for Exchange Remote Configuration Server [1]
  • ScanMail for Microsoft Exchange Master Services [1]
  • ScanMail for Microsoft Exchange System Watcher [1]
  • ScanMail technology [1]
    • scan engine [1]
  • scans [1]
    • about scans [1]
    • actions [1] [2]
    • logs [1]
    • macro scan [1]
    • manual scan [1]
    • manual scan settings [1]
    • on cluster servers [1]
    • real-time scan [1]
    • scheduled scan [1]
    • scheduled scan settings [1]
  • schedule bar [1]
  • Scheduled Download
    • configuring
      • automatic deployment settings [1]
  • Scheduled Download Exceptions
    • configuring [1]
  • Scheduled Download Frequency
    • configuring [1]
  • Scheduled Downloads [1]
  • Scheduled Download Schedule
    • configuring [1]
  • Scheduled Download Schedule and Frequency [1]
  • Scheduled Download Settings
    • configuring settings [1]
  • scheduled scan [1]
  • scheduled updates [1]
  • Search & Destroy
  • Search & Destroy administrator [1]
  • searching
    • managed products [1]
  • security baseline [1]
    • managing real-time monitor [1]
    • performing a manual scan [1]
    • update ScanMail [1]
  • security information site [1]
  • security risks [1]
    • advanced threats [1]
    • compressed files [1]
    • Denial-of-Service [1]
    • Denial-of-Service attack [1]
    • disease vector [1]
    • encoding types [1]
    • grayware [1]
    • joke program [1]
    • macro viruses/malware [1]
    • mass-mailing attack [1]
    • multipurpose internet mail extensions [1]
    • other malicious codes [1]
    • packed files [1]
    • phish [1] [2] [3]
    • spyware [1]
    • spyware/grayware [1] [2]
    • Trojan Horse [1] [2]
    • true file type [1]
    • virus/malware writers [1]
    • viruses/malware [1] [2]
    • worms [1] [2]
    • zip-of-death [1]
  • security risk scan
    • about [1]
    • actions [1] [2]
    • ActiveAction [1]
    • compressed file handling [1]
    • configuring target settings [1]
    • custom settings [1]
    • enabling real-time scan [1]
    • IntelliScan [1] [2]
    • IntelliTrap [1]
    • logs [1]
    • notifications
    • report [1]
    • summary screen [1]
  • server management console [1]
    • activating [1]
    • replicating configurations [1] [2]
    • replicating servers [1]
    • view last replication [1]
    • view pattern and engine version [1]
    • view scan results [1]
    • view scan status [1]
    • view smart scan status [1]
  • Server Management Console
  • service packs [1] [2]
  • services
    • starting and stopping [1]
  • smart protection [1] [2] [3] [4]
    • File Reputation Services [1]
    • source [1] [2]
    • sources
      • comparison [1]
      • protocols [1]
    • volume of threats [1]
  • Smart Protection [1] [2]
    • File Reputation Services [1]
    • integrated server [1]
    • pattern files [1]
    • Smart Protection Network [1]
    • Smart Protection Server [1]
    • standalone server [1]
    • Web Reputation Services [1] [2]
  • Smart Protection Network [1] [2]
    • web reputation [1]
  • Smart Protection Server [1] [2] [3] [4]
  • Smart Protection sources
    • integrated server [1]
    • local source settings [1]
    • Smart Protection Server [1]
    • standalone server [1]
  • spam engine [1]
  • spam maintenance [1]
    • End User Quarantine [1]
  • spam pattern files [1]
  • spam prevention [1]
    • alerts [1]
    • content scanning [1]
    • email reputation
    • email reputation services [1]
    • End User Quarantine [1]
    • maintenance [1]
    • notifications [1]
    • spam engine [1]
    • spam pattern files [1]
  • special groups [1] [2]
  • spyware [1]
  • spyware/grayware [1] [2] [3] [4]
    • adware [1]
    • dialers [1]
    • entering the network [1]
    • hacking tools [1]
    • joke program [1]
    • malware naming [1]
    • password cracking applications [1]
    • remote access tools [1]
    • risks and threats [1]
  • SQL server
    • manually updating password [1]
  • standalone server [1]
  • summary [1]
    • security risks [1]
    • spam tab [1]
    • system tab [1]
  • support/system debugger [1]
  • targets
    • web reputation [1]
  • templates [1] [2]
  • TrendLabs [1]
  • Trend Micro Control Manager [1]
    • agent [1]
    • communication protocol [1]
    • communicator [1]
    • entity [1]
    • managed product user access [1]
    • registering ScanMail [1]
    • registering to [1]
    • server [1]
    • unregistering ScanMail [1]
    • using ScanMail [1]
  • Trojan Horse [1] [2]
  • true file type [1]
  • uncleanable files [1]
  • understand
    • data views [1]
    • deployment plans [1]
    • log queries [1]
    • logs [1]
  • unregistering
    • ScanMail from Control Manager [1]
  • updates
    • ActiveUpdate [1]
    • alerts [1]
    • components on clusters [1]
    • download source [1]
    • latest patches FAQ [1]
    • logs [1]
    • manual configurations [1]
    • pattern file, manual [1]
    • pattern files [1]
    • rolling back [1]
    • scan engine, manual [1]
    • scheduled configurations [1]
  • updating ScanMail [1]
  • URLs
    • email technical support [1]
    • Knowledge Base [1]
    • security information site [1]
    • update center [1]
  • version comparison [1]
  • viewing
    • managed products logs [1]
  • Virtual Analyzer
    • scan engine technology [1]
  • virtual servers [1] [2]
    • creating ScanMail resources [1] [2] [3] [4]
    • viewing from the product console [1]
  • viruses/malware [1] [2] [3]
  • Virus Scan Application Programming Interface (VSAPI) [1]
  • Virus Scan Engine [1]
    • scan engine [1]
  • web reputation [1] [2] [3] [4] [5] [6]
  • Web Reputation Services [1] [2]
  • wildcard [1]
  • wildcards [1]
  • Windows event log codes [1]
  • World Virus Tracking Program [1] [2]
    • configuring [1]
  • worms [1] [2]
  • zip-of-death [1]

Adding Scheduled Reports Parent topic

Control Manager supports generating scheduled reports from Control Manager 3 and Control Manager 5 report templates. Users need to create Control Manager 5 report templates, while Trend Micro created Control Manager 3 report templates. The process for creating a scheduled report is similar for all report types:
  1. Access the Add Scheduled Report screen and select the report type.
  2. Specify the product/products from which the report data generates.
  3. Specify the date when the product/products produced the data.
  4. Specify the recipient of the report.

Step 1: Access the Add Scheduled Report Screen and Select the Report Type Parent topic

Procedure

  1. Navigate to ReportsScheduled Reports.
  2. Click Add.
  3. Type a name for the report in the Name field.
  4. Type a meaningful description for the report in the Description field.
  5. Select the Control Manager template to generate the report:
    • Control Manager 5 report template:
      1. Select the Control Manager 5 template to generate the report. If the existing reports do not fulfill your requirements, create one from the Report Templates screen.
    • Control Manager 3 report template:
      1. Click Control Manager 3 under Report Content. The Control Manager 3 templates appear in the work area to the right, under Report Content.
      2. Select the report category on which to base the report.
      3. Select the Control Manager 3 template data on which to base the template.
  6. Select the report generation format:
    • Control Manager 5 report formats:
      • Adobe PDF Format (*.pdf)
      • HTML Format (*.html)
      • XML Format (*.xml)
      • CSV Format (*.csv)
    • Control Manager 3 report formats:
      • Rich Text Format (*.rtf)
      • Adobe PDF Format (*.pdf)
      • ActiveX
      • Crystal Report Format (*.rpt)
  7. Click Next.

Step 2: Specify the Product/Products from Which the Report Data Generates Parent topic

Procedure

  1. Select the managed product or directory from which Control Manager gathers the report information.
  2. If the report contains data from a Network VirusWall Enforcer device, specify the clients from which the reports generate:
    • All clients: Reports generate from all Network VirusWall Enforcer devices
    • IP range: Reports generate from a specific IP address range
    • Segment: Reports generate from a specific network segment
  3. Click Next.

Step 3: Specify the Date that the Product/Products Produced the Data Parent topic

Procedure

  1. Specify how often reports generate:
    • Daily: Reports generate daily.
    • Weekly: Reports generate weekly on the specified day.
    • Bi-weekly: Reports generate every two weeks on the specified day.
    • Monthly: Reports generate monthly on the first day of the month, the 15th of the month, or the last day of the month.
  2. Specify the data range:
    • Reports include data up to the Start the schedule time specified below: This means that a report could have up to 23 hours more data contained in the report. While this has a small affect on weekly or monthly reports, this can make a "daily" report with almost two days worth of data depending on the Start schedule time.
    • Reports include data up to 23:59:59 of the previous day: This means that data collection for the report stops just before midnight. Reports will be an exact time period (example: Daily reports will be 24 hours) but will not contain the absolute latest data.
  3. Specify when the report schedule starts:
    • Immediately: The report schedule starts immediately after enabling the report.
    • Start on: The report schedule starts on the date and time specified in the accompanying fields.
    1. Type a date in the mm/dd/yyyy field.
    2. Specify a time in the accompanying hh and mm fields.
    Note
    Note
    Click the calendar icon next to the mm/dd/yyyy field to use a dynamic calendar to specify the date range.
  4. Click Next.

Step 4: Specify the Recipient of the Report Parent topic

Procedure

  1. Type a title for the email message that contains the report in the Subject field.
  2. Type a description about the report in the Message field.
  3. Select Email the report as an attachment to enable sending the report to a specified recipient.
  4. Specify to select users or groups from the Report Recipients list.
  5. Select the users/groups to receive the report and click the >> button.
  6. Click Finish after selecting all users/groups to receive the report.