Updating the Scan Engine Manually Parent topic

Although Trend Micro recommends that you schedule ScanMail to perform automatic updates of the scan engine, you can do it manually, as shown below.

Procedure

  1. Download the latest scan engine from the Trend Micro website.
  2. Extract the contents of the vsapi-32dll-#.###-####.zip file to a temporary directory.
  3. Stop the ScanMail services. Click the Windows Start button and navigate to ProgramsAdministrative ToolsServices.
  4. Back up the following scan engine files:
    • For 32-bit:
      \Program Files\Trend Micro\Smex\engine\vsapi\latest\vsapi32.dll
    • For 64-bit:
      \Program Files\Trend Micro\Smex\engine\vsapi\latest\vsapi64.dll
  5. Extract the new scan engine files from their temp directory to:
    \Program Files\Trend Micro\Smex\engine\vsapi\latest\
  6. Start the ScanMail services:
    1. Click the Windows Start button, then ProgramsAdministrative ToolsServices.
    2. Right click each ScanMail scan service and select Start in the pop-up menu that appears.