Global Notification Settings

You can configure ScanMail to send notifications when it takes actions against various security risks. Usually, notifications are sent to the Exchange administrator, using a global default for the administrator’s email address.

Notifications can be set up for the person who is to receive the notification and the person who is listed as the sender for the notification. That is, when ScanMail sends notifications, it lists the address that you set up in this screen as the sender of the message. People receiving the message can contact the sender that you describe about the problem.

Setting a global default address for an administrator and applying the address, changes the address in the following locations:

Security Risk Scan	Spam Prevention
Attachment Blocking	Web Reputation
Content Filtering	System Alerts
Data Loss Prevention	Outbreak Alerts

Note

You can customize the notification addresses for each of the above locations after you apply a default address.

ScanMail divides email traffic into two network categories: internal and external. ScanMail queries the Exchange server to learn how the internal and external addresses are defined. All internal addresses share a common domain and all external addresses do not belong to that domain. For example, if the internal domain address is "@host.com", then ScanMail classifies addresses such as "abc@host.com" and "xyz@host.com" as internal addresses. ScanMail classifies all other addresses, such as "abc@host.com" and "jondoe@otherhost.com" as external.

ScanMail can automatically send notifications when it does the following:

Detects and takes action against a security risk or other threat detected in an email message
Blocks an infected attachment
Detects suspicious URLs
Filters out undesirable content from an email message
Detects and takes action against a Data Loss Prevention incident
Detects a significant system event
Detects virus/malware outbreak conditions

Note

For correct resolution of ScanMail notifications with Simple Network Management Protocol (SNMP), you can import the Management Information Base (MIB) file to your network management tools from the following path in ScanMail Package: tool\admin\trend.mib.

$('#title').html($('meta[name=description]').attr('content'));