Trend Micro Mobile Security 9.7 Help

Collapse AllExpand All
  • activation code format [1]
  • Active Directory
  • administration web console [1] [2]
    • operations [1]
    • URL [1]
    • username and password [1]
  • Android settings
    • push notifications [1]
  • anti-malware scanning [1]
  • APNs certificate
  • Apple store [1]
  • call filtering [1]
    • filtering list configuration [1]
    • filtering list format [1]
  • clearing corporate data on mobile devices [1]
  • command statuses [1]
  • common settings
    • Communication Server type [1]
    • information collection frequency [1]
  • Communication Server Connection Settings [1] [2]
  • Communication Server settings [1]
    • Android settings [1]
    • common settings [1]
    • iOS settings [1]
    • Windows Phone settings [1]
  • Compatibility View [1]
  • compliance policy
    • check list [1]
  • component updates
    • about [1]
    • download sources [1]
    • local AU server [1]
    • manual [1]
    • scheduled [1]
  • configuration.xml file [1]
  • contacting [1]
    • documentation feedback [1]
  • Dashboard
    • application control status [1]
    • encryption status [1]
    • jailbreak/root status [1]
    • mobile device status [1]
    • patch and component update status [1]
    • server update status [1]
  • documentation feedback [1]
  • enrollment settings
    • authentication [1]
    • enrollment key [1]
  • enterprise app store
  • Eula_agreement.zip file [1]
  • Exchange ActiveSync Devices tab [1]
  • Exchange Connector
  • Exchange Server
    • ExchangeConnector.zip file [1]
    • Management Tools [1] [2]
    • supported versions [1]
  • Facebook Scan [1]
  • firewall policy
    • exception rule settings [1]
    • IDS [1]
    • security levels [1]
    • SYN Flood attack [1]
  • Full license version [1]
  • General Policy
    • log settings [1]
    • uninstall protection features [1]
    • update settings [1]
  • Google Play [1]
  • installed apps [1]
  • invitation statuses [1]
  • iOS settings
    • APNs certificate [1]
    • SCEP settings [1]
  • Knowledge Base [1]
  • known issues [1]
  • latest documentation [1]
  • LCS installation
    • creating certificate [1]
    • importing certificate [1]
    • SSL certificate [1]
  • location awareness [1]
  • locking a mobile device [1]
  • Management Server
    • default port number [1]
  • MDA enrollment
  • MDA installation methods [1]
  • MDA logs
    • about [1]
    • Event Logs [1]
    • log types [1]
    • Malware Protection Logs [1]
    • Modified App Scan Logs [1]
    • Policy Violation Logs [1]
    • Privacy Log [1]
    • query criteria [1]
    • Vulnerability Scan Logs [1]
    • Web Threat Protection Logs [1]
  • Microsoft Exchange Server Management Tools [1]
  • mobile device authentication [1]
  • Mobile Security
    • about [1]
    • Active Directory [1]
    • certificate
      • APNs certificate [1]
      • authority [1]
      • management [1]
      • public and private keys [1]
      • SCEP [1]
      • security credentials [1]
      • SSL certificate [1]
    • Cloud Communication Server [1]
    • Communication Server [1]
    • Communication Server types [1]
    • components [1]
    • encryption software compatibility [1]
    • Exchange Connector [1]
    • Local Communication Server [1]
    • Management Server [1]
    • Microsoft SQL Server [1]
    • Mobile Device Agent [1]
    • OfficeScan [1]
    • SMTP server [1]
    • sub-groups [1]
    • unwanted network communications [1]
  • mobile threats [1]
    • spam messages [1]
  • notifications [1]
  • notifications and reports
    • about [1]
    • email message configuration [1]
    • token variable [1]
    • token variables [1]
  • password
    • reset password [1]
    • uninstall protection [1]
  • port configuration
    • Basic Security Model
    • Cloud Communication Server
    • Local Communication Server
      • Active Directory [1]
      • Communication Server [1]
      • Management Server [1] [2]
      • SCEP Server [1]
      • SQL Server [1]
  • regular updates [1]
  • reports [1]
  • resources
    • Internet-based tools and services [1]
  • root account properties [1]
  • Scan from Cloud [1]
  • SCEP
    • Certificate Authority [1]
    • Network Device Enrollment Service [1]
  • security scan [1]
  • send email alert [1]
  • SMS anti-spam [1]
  • SMS sender [1]
  • software update
    • about [1]
    • readme file [1]
    • release items [1]
  • spam
    • SMS [1]
      • filtering list configuration [1]
      • filtering list format [1]
    • WAP Push [1]
      • approved list format [1]
  • Super Administrator role properties [1]
  • Technical Support Web site [1]
  • TmDatabase.ini [1] [2]
  • TrendLabs [1]
  • Trend Micro
  • troubleshooting tips [1] [2]
    • .pac automatic configuration file [1]
    • client device list [1]
    • Communication Server [1]
    • devenv.exe.config configuration file [1]
    • Out of Sync [1]
    • SCEP certificate [1]
    • SQL Server 2008 R2 [1]
    • SQL Server Express [1]
    • system clock [1]
  • user account details [1]
  • WAP Push protection [1]
  • Web security [1]
  • Web threat
    • filtering list configuration [1]
    • filtering list format [1] [2]
    • limited adult content [1]
    • specific website only [1]
  • what's new
  • worldwide support offices [1]

Main Mobile Device Agent Features Parent topic

Feature Name
Description
Anti-Malware Scanning
Mobile Security incorporates Trend Micro’s anti-malware technology to effectively detect threats to prevent attackers from taking advantage of vulnerabilities on mobile devices. Mobile Security is specially designed to scan for mobile threats.
Web Security
As technology increases for mobile devices, the sophistication of mobile threats is also increasing. Trend Micro Mobile Security provides Web Reputation and Parental Controls to protect your mobile device from unsafe websites and the websites that may contain objectionable material for children, teenagers and other family members. You can modify your Web Reputation and Parental Controls setting levels as per your desired settings. Mobile Security also maintains the log of the websites that were blocked by Web Reputation or Parental Controls in their specific logs.
SMS Anti-Spam
Mobile devices often receive unwanted messages or spam through SMS messaging. To filter unwanted SMS messages into a spam folder, you can specify the phone numbers from which all SMS messages will be considered spam or you can specify a list of approved phone numbers and configure Mobile Security to filter all messages from senders that are not in the approved list. You can also filter unidentified SMS messages or messages without sender numbers. Your mobile device will automatically store these messages to the spam folder in your inbox.
Note
Note
The SMS Anti-Spam feature is not available on mobile devices without phone capabilities.
Call Filtering
Mobile Security enables you to filter incoming or outgoing calls from the server. You can configure Mobile Security to block incoming calls from certain phone numbers or you can specify a list of approved phone numbers to which the calls may be made from the mobile device. Mobile Security also enables mobile device users to specify their own Blocked or Approved list to filter unwanted incoming calls.
Note
Note
The Call Filtering feature is not available on mobile devices without phone capabilities.
WAP Push Protection
WAP Push is a powerful method of delivering content to mobile devices automatically. To initiate the delivery of content, special messages called WAP Push messages are sent to users. These messages typically contain information about the content and serve as a method by which users can accept or refuse the content.
Malicious users have been known to send out inaccurate or uninformative WAP Push messages to trick users into accepting content that can include unwanted applications, system settings, and even malware. Mobile Security lets you use a list of trusted senders to filter WAP Push messages and prevent unwanted content from reaching mobile devices.
The WAP Push protection feature is not available on mobile devices without phone capabilities.
Authentication
After installing the Mobile Device Agent, the mobile device user need to provide the authentication information to enroll the mobile devices with the Mobile Security Management Server.
Regular Updates
To protect against the most current threats, you can either update Mobile Security manually or configure it to update automatically. To save cost, you can also set a different update frequency for the mobile devices that are in roaming. Updates include component updates and Mobile Security program patch updates.
Logs
The following Mobile Device Agent logs are available on the Management Server:
  • malware protection log
  • web threat protection log
  • event log
  • violation log
You can view the following logs on mobile devices:
  • Android:
    • malware scan history
    • privacy scan history
    • web blocking history
    • call blocking history
    • text blocking history
    • update history