You can send lock instruction from the
administration web console to remotely lock a mobile device. Users will require to
type the power-on password to unlock the mobile device.
Note
This feature is supported on Android and iOS mobile devices only.
Procedure
Click Devices on the menu bar.
The Devices screen displays.
On the Managed Devices tab, click the mobile
device from the device tree that you want to lock.
Do one of the following:
For an Android mobile device, click Remote Lock and
then click OK on the confirmation dialog-box.
For an iOS mobile device, click Remote Lock then type
a message that you want to send to the user, the user's phone number, and
then click Lock.
The Success message displays on the
screen if the lock command is generated successfully. To check whether
the mobile device is locked successfully, you can check the command
status in the Command Queue Management screen.
See Command Queue Management for details.
