March 2026

March xx, 2026—Partners can now set monthly credit usage thresholds for managed customers to monitor credit consumption trends and receive notifications when usage reaches the configured threshold. This feature helps partners prevent unbudgeted expenses and maintain control over customer billing.

In Usage Reports & Management, you can configure a monthly credit threshold for each customer using one of the following options:

When a customer's monthly credit usage reaches the configured threshold, the system sends daily notification alerts to specified recipients. You can configure alert recipients and a customer watchlist in Administration → Notification under the Customers with high credit usage alert.

For more information, see Configuring monthly credit usage thresholds.

March 30, 2026—You can now update customer endpoints from Worry Free to TrendAI Vision One™ Endpoint Security agents with Standard Endpoint Protection using Endpoint Inventory in TrendAI Vision One™ for Service Providers. Currently, the feature supports updating Windows endpoints for customers with the Worry-Free Services license. Support for macOS is coming soon.

For more information, see Update Worry-Free agents to TrendAI Vision One™ Endpoint Security Standard Endpoint Protection.

March 23, 2026—You can now integrate Kaseya VSA with TrendAI Vision One™ for Service Providers to automate the deployment of TrendAI Vision One™ Endpoint Security agents to your managed customers' endpoints. The integration allows you to monitor agent statuses directly from TrendAI Vision One™ for Service Providers, helping you streamline endpoint management and security operations.

For more information, see Kaseya VSA integration.

March 26, 2026—Tier 2 partners can now leverage Billing Reports in TrendAI Vision One™ for Service Providers to review, adjust, and submit billing information for your managed customers. For those without access to Licensing Management Platform, Billing Reports provides a dedicated location for managing and streamlining your billing workflows.

Monitor the status and details of each report in Billing Reports, including how many units of solution you initially provisioned, how many units your customers used, and their credit usage. When usage exceeds expectations, you can adjust the chargeable units and record the reason before submitting the report to a Tier 1 partner for approval. You can also review the full history of each billing report, including when the report was generated, updated, submitted, approved, or rejected.

For more information, see Billing Reports.