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Submit billing reports for your managed customers' solution usage.

Important
Important
Billing Reports is not available to all partners. If you do not have Billing Reports, manage your customers' reports in Licensing Management Platform instead.
The following information is available for each billing period:
  • Name: The name of the TrendAI™ solution
  • Billing unit: The unit used to calculate the amount of usage, such as license seats
  • Provisioned units: The number of units provisioned for a given solution in the selected billing period
  • Used units: The actual number of units used by your managed customers during the selected billing period
  • Over-provisioned units: The number of units provisioned for, but not used, during the selected billing period
  • Chargeable units: The number of units to bill for at the end of the selected billing period
    Note
    Note
    If the number of used units exceeds expectation, Tier 2 partners can manually lower the number of chargeable units and add the reason in the Comments. After a Tier 1 partner approves the report, the adjusted value is used for final billing.
  • Credit usage: The number of credits required for all solution package usage in the selected month in your managed customers’ TrendAI Vision One™ environments
  • Final billed units: The final number of units billed for at the end of the selected billing period
    Note
    Note
    TrendAI Vision One™ for Service Providers automatically calculates the final billed units for TrendAI Vision One™ solutions in units of 100 credits, called the TrendAI™ Flex xSP 100-Credit Pack. The system uses standard accounting rules to round credit pack values to the nearest integer (for example, 32.49 rounds to 32, and 32.50 rounds to 33). Based on the number of credit packs billed for in the selected billing period, your customers can receive a volume discount on the final invoice.
The following actions are available in Billing Reports:
Action
Description
Monitor the status of billing reports
View the Status of the report for each billing period.
Possible values include:
  • MSP preparing: A Tier 2 partner is preparing to submit the report.
  • Under review: The report is submitted and currently under review by a Tier 1 partner.
  • Approved: A Tier 1 partner has approved the billing report.
Manage the chargeable units for products/services
Select a billing period to review the Report Details of the related billing report.
If the number of used units for a given service exceeds expectation, manually adjust the number of Chargeable units and add the reason in the Comments.
View the history of a report
Under History in Report Details, you can view the date and time at which a given report was generated, saved, submitted, and approved or rejected.
Submit a billing report
In Report Details, you can click Save draft to preserve your changes to the report, or click Submit to submit the report directly to a Tier 1 partner for approval.