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Submit billing reports for your managed customers' solution usage.

Important
Important
Billing Reports is not available to all partners. If you do not have Billing Reports, manage your customers' reports in Licensing Management Platform instead.
The following information is available for each billing period:
  • Name: The name of the Trend Micro solution
  • Billing unit: The unit used to calculate the amount of usage, such as license seats
  • Provisioned units: The number of units provisioned for a given solution in the selected billing period
  • Used units: The actual number of units used by your managed customers during the selected billing period
  • Over-provisioned units: The number of units provisioned for, but not used, during the selected billing period
  • Chargeable units: The number of units to bill for at the end of the selected billing period
    Note
    Note
    If the number of used units exceeds expectation, Tier 2 partners can manually lower the number of chargeable units and add the reason in the Comments. After a Tier 1 partner approves the report, the adjusted value is used for final billing.
  • Allocated credits: The actual number of Trend Vision One credits allocated to the capability or feature
Note
Note
The provisioned and used units displayed reflect the respective values on the day with the highest number of allocated credits during the selected billing period.
The following actions are available in Billing Reports:
Action
Description
Monitor the status of billing reports
View the Status of the report for each billing period.
Possible values include:
  • MSP preparing: A Tier 2 partner is preparing to submit the report.
  • Under review: The report is submitted and currently under review by a Tier 1 partner.
  • Approved: A Tier 1 partner has approved the billing report.
Manage the chargeable units for products/services
Select a billing period to review the Report Details of the related billing report.
If the number of used units for a given service exceeds expectation, manually adjust the number of Chargeable units and add the reason in the Comments.
View the history of a report
Under History in Report Details, you can view the date and time at which a given report was generated, saved, submitted, and approved or rejected.
Submit a billing report
In Report Details, you can click Save draft to preserve your changes to the report, or click Submit to submit the report directly to a Tier 1 partner for approval.