Obtain Required Files

The following are required for agent installation:

• One of the following agent installation programs:

• For Control Manager agents

  The RemoteInstall.exe program allows you to obtain, install, and remove Control Manager agent-update packages.

  To obtain the setup program:

  1. Click Products on the main menu.

  2. Click Add/Remove Product Agents on the left-hand menu.

  3. On the Add/Remove Product Agents screen, click the appropriate Use this.

  4. At the File Download screen, select Save this program to disk, and then click OK.

  5. At the Save As screen, select a location for the program, and then click Save.

• For Trend VCS agents and the Control Manager agent for InterScan Messaging Security Suite 5.1

  Obtain the CMAgentSetup.exe program to install or remove Trend VCS and the Control Manager agent for InterScan Messaging Security Suite 5.1 (InterScan Messaging Security Suite 5.15 and above uses the Remote Agent Setup tool).

  To obtain the setup program:

  1. Click Products on the menu.

  2. Click Add/Remove Product Agents on the left-hand menu.

  3. On the Add/Remove Product Agents screen, click the appropriate Use this.

  4. At the File Download screen, select Save this program to disk, and then click OK.

  5. At the Save As screen, select a location for the program, and then click Save.

• Public encryption key

  Control Manager agents require the public encryption key to register and communicate with the Control Manager server.

  To obtain the public encryption key:

  1. Click Products on the main menu.

  2. Click Add/Remove Product Agents.

  3. On the Add/Remove Product Agents screen, right-click public encryption key link, and then click Save Target As . . .

  4. At the Save As screen, select a location for the key (E2EPublic.dat). The location must be readily accessible by the agents that require this key.

See also:

Minimum system requirements

Recommended system requirements

Understanding the Control Manager agent remote installation

Preparing for Control Manager agent installation

Step Two: Obtain agent packages

Step Three: Installing the agents

Download the Control Manager agent remote installation program

Obtain the UNIX agent installation script

Install a UNIX-based Control Manager agent

Install the Trend VCS agent for OfficeScan Corporate Edition

Install the Control Manager agent for InterScan VirusWall for Unix

Install the Trend VCS agent for ScanMail for Lotus Notes

Verify a successful agent installation