Verify a Successful Agent Installation

To verify a successful agent installation, view the Control Manager Web console to see that the product has successfully registered with Control Manager and the management console lists it as a managed product.

To verify a successful agent installation:

Click Products on the main menu.
On the left-hand menu select Managed Products, and click Go. Under the default folder in the Product Directory, the managed product for the agent you installed appears.

If you don't see your managed product, try the following:

Refresh the Product Directory. Click the icon on the upper right corner of the left-hand menu.
Confirm the connection to the managed product is functioning correctly.
Restart the Trend Micro Management Infrastructure service on the product side.
Reinstall the agent package.