To ensure a successful Control Manager Standard Edition installation, check the following:
The following folder structure appears under the directory Program Files\Trend Micro:
Common\TMI
Common\CCGI
Control Manager
The setup program creates the following services:
Trend Micro Control Manager
Trend Micro Common CGI
Trend Micro Management Infrastructure
Trend Micro Network Time Protocol
The following processes are running:
CCGI processes:
Jk_nt_service.exe
Java.exe
IIS process:
Inetinfo.exe (Internet Information Services)
ISAPI filters:
CCGIRedirect
ReverseProxy
TmcmRedirect
TMI processes:
CM.exe (TMI-CM)
MRF.exe (Message Routing Framework Module)
DMServer.exe (TMI-DM full-function)
Control Manager processes:
ProcessManager.exe
LogReceiver.exe
MsgReceiver.exe
EntitiyEmulator.exe
LogRetriever.exe
CmdProcessor.exe
UIProcessor.exe
ReportServer.exe
NTPD.exe
DCSprocessor.exe
Casprocessor.exe
See also:
Recommended system requirements