Obtain Agent Packages

This step is optional, and is only required if a Control Manager server does not have the required agent packages. The Control Manager Remote Agent setup program is required for this step.

To start the Remote Agent Setup tool, using Windows Explorer, double-click RemoteInstall.exe.
To obtain agent packages
1. At the Control Manager Agent Setup screen, click Add/Update packages.
2. Under Control Manager server, type the IP address or host name, of the Control Manager server that will manage the product, in the Host field.
3. Under Agent package, type the UNC path of the agent package (RemoteInstall.xml) in the File field.
Alternatively, click the ellipsis button (". . ."), locate the package, and then click Open.
1. Click Next.
2. On the Agent Package Information screen, compare the package to be uploaded with the package currently on the Control Manager server. To continue with the upload, click Upload.
3. After completing the upload, click OK.
4. At the subsequent window, click Yes to upload another package, or No close the application.
To obtain agent packages during agent installation
1. At the part of the agent installation where the setup program asks you to select the agent to install, click More Agents.
2. Under Control Manager server, type the IP address or host name, of the Control Manager server to be updated, in the Host field.
3. Under Agent package, type the UNC path of the agent package (RemoteInstall.xml) in the File field.
Alternatively, click the ellipsis button (". . ."), locate the package, and then click Open.
1. Click Next.
2. On the Agent Package Information screen, compare the package you will upload with the package currently on the Control Manager server. To continue with the upload, click Upload.
3. After completing the upload, click OK.
4. At the subsequent window, click Yes to upload another package, or No close the application.