Trend Micro Remote
Manager offers the following
features.
Remote Manager Features
Feature
|
Description
|
Integrated Platform
|
Remote Manager works in parallel with Trend Micro™ Licensing Management Platform, but
with a more robust interface. You can do the following from the Remote Manager
portal:
|
Dashboard Widgets
|
Customize the widgets on the dashboard page. These widgets can let you know if you
need to renew licenses, add more allocated seats, or even let you know which customers
experience
the most threats.
|
Customizable Settings for New Accounts
|
When creating accounts, you can customize the basic default settings that new
accounts will use by default or select the settings from templates you have configured
and
saved.
|
Security Status
|
The Remote Manager
Events screen provides threat detection and
policy violation counts for all of your customers' integrated
products.
Remote Manager provides details such as the
number of infected computers and virus/malware incidents. Reseller
administrators can also check detailed information including the
names of affected computers or the threats.
|
System Status
|
Reseller administrators can check the system-related event information such as component
update
status, device resource usage, and online status on the Remote Manager
Events screen:
|
License Status
|
Reseller administrators can view the following license-related details:
|
Network Management
|
Remote Manager offers a structured view of
managed networks and allows reseller administrators to issue
commands and manage the following critical aspects of network
security:
|
Reporting
|
In addition to notifications for security events, Remote Manager can automatically generate and send
reports at regular intervals. You can create the reports according
to customer, product, frequency, and content and saved in various
formats.
|
Integration with Third-Party Tools
|
Enable log monitoring using third-party tools, including Autotask™, Kaseya™, or ConnectWise™ to standardize the tasks and processes you monitor.
|
Feedback Submission
|
Trend Micro would like to provide the best and most useful platform for the
users. However, Trend Micro does not know what services or features
are important to you. And to this end, Remote Manager
welcomes your feedback and suggestions through the Submit
Feedback button, which is accessible and visible
from the banner. Trend Micro can then process and determine which
features would help the most number of users.
|