Views:
The Administration screen allows you to configure global customer settings, Remote Manager console settings, view and set up third-party software integration, and view system logs.
Section
Description
System Settings
  • Configure notifications: Allows you to configure the global notification settings
    Tip
    Tip
    Trend Micro recommends configuring global notification settings in such a way that the settings can apply to most of your customers. Global settings provide a quick way to configure individual customer notifications, although you can customize notification settings on a per customer basis.
    For more information, see Configuring global notification settings.
  • Console settings: Allows you to change the banner image that appears on the Remote Manager console
    For more information, see Configuring console settings.
Third-party Integration
  • View the current status of the Remote Manager features integrated with third-party software
  • Configure third-party integration: Allows you to enable integration with supported third-party software and configure global integration settings
    For more information, see Integrating third-party solutions.
  • Generate API key: Allows you to generate or revoke an API key (Access token and Secret key) that you can use to integrate Remote Manager with third-party programs
    For more information, see Generating an API key.
  • Download Diagnostic Tools: Diagnostic Tools allow you to collect diagnostic information from third-party solutions to provide to Trend Micro Support. Trend Micro Support uses diagnostic data for troubleshooting purposes.
    The following diagnostic tools are available:
Default Settings for Products/Services
Configure default setting templates: Allows you to configure the entire managed product/service console settings that you can apply to new or existing customers
Tip
Tip
Configuring templates can help save you time by preconfiguring security policies and exception lists for the managed product, which you can later apply to multiple customers.
Important
Important
Remote Manager only supports default setting templates for Worry-Free Business Security Services and Cloud Edge.
For more information, see Default settings templates.
System Logs
Administration logs: Displays information related to Remote Manager console changes made by users
For more information, see Viewing administration logs.