Managing individual partner companies | Trend Micro Service Central

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Use the individual partner screen (Users & Licenses → Partners → {Company name}) to manage partner company license permissions, service plans, accounts, and contact details.

The following table outlines the sections available on the individual partner screen.

Important

You can only modify the Profile tab settings for Suspended partnerships.

You cannot modify any settings for Canceled partnerships.

For more information, see Modifying the profile of a partner company.

Section	Description
Partner information banner	Displays the following information: Status: Indicates whether the partnership status is Active, Suspended, or Canceled Type: Indicates whether the partner company is an MSP or Reseller Customers: The number of customers the partner company manages
Licenses tab	Allows for the management of partner licenses Assign Licenses: (MSP partners only) Click to assign new licenses. For more information, see Assigning licenses to a partner. Disable Licenses: (MSP partners only) Click to disable the selected license(s), preventing the partner from assigning the license(s) to additional customers.
Management Licenses tab (MSP partners only)	Select Enable Trend Micro Remote Manager to allow the MSP partner access to the Trend Micro Remote Manager console for the configured Data center
Service Plans tab (Reseller partners only)	Allows for the management of service plans for Reseller partners Assign Service Plan: Click to make new service plans available to the reseller For more information, see Assigning service plans to a Reseller. Remove Service Plan: Select an existing service plan and click to remove the service plan from the list
Accounts tab	Allows for the management of individual partner accounts allowed to access the Licensing Management Platform console Create Account: Click to create a new partner account. For more information, see Creating additional accounts for the partner's company. Account name: Click an existing account name to modify account settings, disable the account, or reset the account password. For more information, see Modifying partner account settings.
Profile tab	Allows you to manage the partner account details and change the partner account status For more information, see Modifying the profile of a partner company.