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Online Help Center
Security for Small Business
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Licensing Management Platform
Trend Micro Licensing Management Platform
Users and licenses
Partner companies
Managing individual partner companies
Creating additional accounts for the partner's company
Table of Contents
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Privacy and Personal Data Collection Disclosure
Introducing the Trend Micro Licensing Management Platform
About the Trend Micro Licensing Management Platform
What's new
Product terminology
Features and benefits
Platform overview
Navigation bar
Shortcut buttons
Supported browsers
Account types
MSP and Reseller accounts
Customer accounts
User roles
Licenses
Licensing methods for products and services
Units
Service plans
Suite Crossgrade
Service Plan Status
Registration Keys
Getting started
Getting started for Tier 1 Distributors
Getting started for Tier 1 MSPs
Getting started for Tier 2 MSPs
Getting Started for Tier 2 Resellers
Dashboard
Introducing the dashboard
The dashboard for Distributors and ISPs
New Partner Overview
Partners with Decrease in Chargeable Units
Inactive New Partners
The dashboard for MSPs and Resellers
Users and licenses
Partner companies
Managing partner companies
MSP and Reseller accounts
Creating an MSP partner account
Creating a Reseller partner account
Managing individual partner companies
Assigning licenses to a partner
Assigning service plans to a Reseller
Creating additional accounts for the partner's company
Modifying partner account settings
Modifying the profile of a partner company
Customers
Managing customers
Creating a customer account
Importing customer accounts from a list
Setting up the CSV file using the provided template
Creating customer accounts with Registration Keys
Managing individual customers
Assigning an Individual Service Plan to a Customer in Licensing Management Platform
Modifying a customer's service plan
Modifying customer account settings
Modifying the profile of a customer company
Exporting the customer summary report
Available Products
Service plans
Service Plans overview
Creating and Modifying Service Plans in Licensing Management Platform
Creating Registration Keys for multiple service plans
Creating Registration Keys for individual service plans
Approving suite composition changes
Voiding Registration Keys
Billing and usage reports
Usage reports
Usage reports for MSPs
Usage reports for Distributors
Billing reports
Querying billing reports
Managing billing reports
Administration
Account information
Changing your user profile
Exporting user logs
Managing accounts and company information
Branding settings
Product consoles
Configuring Licensing Management Platform branding settings
Configuring Licensing Management Platform support information
Customizing banner images for product consoles
Regional service settings
Adding a regional service plan
Modifying a regional service plan
Data center settings
Adding a data center
Modifying a data center
Privacy statement settings
Adding a privacy statement
Modifying a privacy statement
End-User License Agreement settings
Adding a EULA
Modifying a EULA
Email notifications
Email templates
Managing email templates
Sent mail
Scheduled email notifications
Customer transactions
SAML authentication
Configuring SAML authentication
Technical support
Troubleshooting resources
Using the support portal
Threat encyclopedia
Contacting Trend Micro
Speeding up the support call
Sending suspicious content to Trend Micro
Email Reputation Services
File Reputation Services
Web Reputation Services
Other resources
Download center
Creating additional accounts for the partner's company
Procedure
Click
Users & Licenses
→
Partners
.
Locate and click the company in the table.
Click the
Accounts
tab.
Click
Create Account
.
Specify the required information and click
Create
.
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Table of Contents
Privacy and Personal Data Collection Disclosure
Introducing the Trend Micro Licensing Management Platform
About the Trend Micro Licensing Management Platform
What's new
Product terminology
Features and benefits
Platform overview
Navigation bar
Shortcut buttons
Supported browsers
Account types
MSP and Reseller accounts
Customer accounts
User roles
Licenses
Licensing methods for products and services
Units
Service plans
Suite Crossgrade
Service Plan Status
Registration Keys
Getting started
Getting started for Tier 1 Distributors
Getting started for Tier 1 MSPs
Getting started for Tier 2 MSPs
Getting Started for Tier 2 Resellers
Dashboard
Introducing the dashboard
The dashboard for Distributors and ISPs
New Partner Overview
Partners with Decrease in Chargeable Units
Inactive New Partners
The dashboard for MSPs and Resellers
Users and licenses
Partner companies
Managing partner companies
MSP and Reseller accounts
Creating an MSP partner account
Creating a Reseller partner account
Managing individual partner companies
Assigning licenses to a partner
Assigning service plans to a Reseller
Creating additional accounts for the partner's company
Modifying partner account settings
Modifying the profile of a partner company
Customers
Managing customers
Creating a customer account
Importing customer accounts from a list
Setting up the CSV file using the provided template
Creating customer accounts with Registration Keys
Managing individual customers
Assigning an Individual Service Plan to a Customer in Licensing Management Platform
Modifying a customer's service plan
Modifying customer account settings
Modifying the profile of a customer company
Exporting the customer summary report
Available Products
Service plans
Service Plans overview
Creating and Modifying Service Plans in Licensing Management Platform
Creating Registration Keys for multiple service plans
Creating Registration Keys for individual service plans
Approving suite composition changes
Voiding Registration Keys
Billing and usage reports
Usage reports
Usage reports for MSPs
Usage reports for Distributors
Billing reports
Querying billing reports
Managing billing reports
Administration
Account information
Changing your user profile
Exporting user logs
Managing accounts and company information
Branding settings
Product consoles
Configuring Licensing Management Platform branding settings
Configuring Licensing Management Platform support information
Customizing banner images for product consoles
Regional service settings
Adding a regional service plan
Modifying a regional service plan
Data center settings
Adding a data center
Modifying a data center
Privacy statement settings
Adding a privacy statement
Modifying a privacy statement
End-User License Agreement settings
Adding a EULA
Modifying a EULA
Email notifications
Email templates
Managing email templates
Sent mail
Scheduled email notifications
Customer transactions
SAML authentication
Configuring SAML authentication
Technical support
Troubleshooting resources
Using the support portal
Threat encyclopedia
Contacting Trend Micro
Speeding up the support call
Sending suspicious content to Trend Micro
Email Reputation Services
File Reputation Services
Web Reputation Services
Other resources
Download center