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Many users of the ServerProtect have a previous version of product already installed on their network server system, such as ServerProtect 5.8. The upgrade feature integrated in ServerProtect 5.8 offers a number of upgrade options for the users to choose, whichever the most effective will be to serve the purpose. This overview explains each of the options and introduces the related key concepts.
  1. ServerProtect 5.8 Information Server can manage ServerProtect 5.8 Normal Server. Therefore, you can upgrade the Information Server and you will still be able to manage the older Normal Server.
    Note
    Note
    You cannot add an existing normal server by selecting "Add a Normal Server" or "Move a Normal Server".
  2. Launch the ServerProtect installation and make proper selection to install an Information Server of the latest version of ServerProtect 5.8. To upgrade an existing Information Server, simply select the same target server during the course of installation. See Use the Installation Package to Upgrade ServerProtect Locally for details.
  3. The next move is to install the Management Console component if the latest version one is not yet in place. See Use the Installation Package to Upgrade ServerProtect Locally for detailed information.
  4. At this point the Management Console and the Information Server are ready. The Normal Server can be upgraded by the following methods:
    • Use the installation package to perform the upgrade locally.
    • Use the installation package to perform the upgrade remotely across the network.
    • Use silent mode installation to perform the upgrade. The silent mode installation should be used to upgrade the machine only with Normal Server installed. if the silent installer detects that other components is installed, it will terminate and does nothing. We recommend that this method be the only one to upgrade the Normal Servers. It can prevent upgrading Information Server on the remote target machine by accident.
    • Use Deploy program feature of ServerProtect 5.8 to perform the upgrade
The rest of this chapter will focus on presenting comprehensive information. While the major attention is to describe how to perform Normal Server upgrading, the upgrade details for other components, together with related key concepts, will also be presented in aiding the users to achieve an effective and smooth program upgrade.