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Because the Upgrade feature is an integral part of the ServerProtect installation program, no differences exist at all in term of user interface appearances and program behaviors. Upgrading the ServerProtect locally is by far the most straight-forward and reliable option. It is also the only way to install or upgrade a Management Console component.
To initiate a local upgrade session, use the installation package to launch the installation session in the local computer. See Installing ServerProtect for detailed information. The installation program will the user through the whole procedure. At the ServerProtect Select Component window as shown in the following:
install-selectcompon.jpg
The ServerProtect Select Component Window
Note
Note
Always keep in mind that all those components known to be existing in the system must be selected to achieve a successful upgrade.
Set the check box corresponding to those options need to be upgraded and click Browse... to bring up ServerProtect Installation Path Selection window. See step 3 in Installing an Information Server. Navigate to the target folder which needs to be upgraded on the local computer. The installation program will complete the upgrade after copying the program files and starting all related services.
Note
Note
When make the selection to upgrade one ServerProtect component, keep in mind to select all the existing components, including those of the latest version already. Otherwise the installation program will pop up message box, stating that other components must be choose to continue, and bring the user back to the ServerProtect Selection Component window and request the user to redo the selection
Note
Note
If Trend Micro Control Manager Agent is installed, it should be upgraded after the Information Server is installed.