Add a new managed customer to view general information and their Trend Vision One status.

Procedure

  1. On the Customer Overview screen, click Add customer.
  2. Click Create new customer.
    The New customer window appears.
  3. Configure the customer's company profile.
    1. Specify the Company name to appear in Customer Overview.
    2. You can select the Business size of the customer company from the dropdown list.
    3. Specify the Address of the customer's company, including the City and State/Province.
  4. Provide the customer's contact information.
    1. Specify the Contact person within the customer's company.
    2. Specify the Contact number and Contact email address of the contact person.
    3. Select the preferred time zone and language for the customer.
  5. Click Create.
    The new customer appears on the Customer Overview screen.
    Note
    Note
    To view logs related to customer creation, go to Remote ManagerAdministration and click Administration logs. You can view other logs in the Audit Logs app.
  6. If you added the customer from Customer Overview, click Provision Trend Vision One in the confirmation window to provision a Trend Vision One license for the customer.
    If you added the customer from Remote Manager or Licensing Management Platform, click Assign service plan to select a service plan for the customer.