What happens if my credit usage exceeds my credit balance?

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If your credit usage exceeds the credits available in your balance, your usage of Trend Vision One solutions continues uninterrupted, but you will see a negative balance in Administration → Platform Usage and Credits → Credits overview. Your Trend Micro representative will reach out to you to renew your TrendAI™ Flex (credits) license, or purchase credits from AWS Marketplace or Microsoft Marketplace.

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