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Tip
Tip
Trend Micro recommends configuring Service Boards in ConnectWise Manage to more easily view your customer data.
Follow the steps below to configure Trend Micro Remote Manager integration with ConnectWise Manage 2014.5 and earlier versions:

Procedure

  1. Creating an integrator login
  2. For Hosted Email Security customers, Integrating Hosted Email Security with ConnectWise Manage
  3. Adding Trend Micro products to ConnectWise Manage
  4. Creating a management solution
  5. Creating cross-references