Modifying customer account settings

Procedure

1. Click Users & Licenses → Customers.
2. Locate and click the customer Company name in the table.
3. Click the Accounts tab.
4. Locate and click the Account name in the table.
5. Modify the necessary settings.

   Setting	Description
   Account name	Modify the account name as required.
   Reset password	Click to send a password reset email message to the configured email address for the customer account. Note Customers can also request to reset a lost password using the Forgot your password? link on the sign-in screen. Make sure you have enabled the reset password email template. For more information, see Email Template Settings.
   Enable this account	Clear to prevent the customer account user from accessing Licensing Management Platform and all other associated Trend Micro management consoles. Disabling a customer account may delete or cancel the creation of scheduled email messages.
   General information settings	Modify the general contact information for the customer account as required.