You can create
and modify email template content to ensure partners and customers stay notified of
specific events.
 |
ImportantTo authorize Licensing Management Platform to send email messages using your company domain, you can add the following Sender
Policy Framework (SPF) record to your domain name server:
v=spf1 include:plsprod.trendmicro.com -allIn case of a server failure, Trend Micro recommends verifying your email domain with Amazon Simple Email Server (SES) as a backup solution.
|
 |
NoteYou cannot configure multiple templates for the same event. Licensing Management Platform provides unique templates for events that differ depending on Activation Code requirements.
|
The following table outlines the email templates provided by Licensing Management Platform.
|
Event Types
|
Use
|
|
Account Created
|
Indicates the creation of a new customer account
|
|
Reset Password
|
Sends a password reset link to a customer
|
|
License Added
|
Indicates that a partner assigned a service plan to a
customer
|
|
License Modified
|
Indicates that a partner modified an existing service
plan
|
|
License Discontinued
|
Indicates the discontinuation of a product or service
license
|
|
Registration Required
|
Indicates that a product or service requires
registration
|
|
Registration Confirmation
|
Confirms the acceptance of a new service plan for a
customer
|