Depending on how you subscribed to your TrendAI™ SaaS offering, the method of obtaining
additional assistance differs. Refer to the following table to better understand how
to contact
your support representative.
|
Purchase Channel
|
Contact Method
|
|
TrendAI™ direct purchase
|
Use the online Support Portal to file a case with TrendAI™ support representatives.
For more information, see Using the support portal.
|
|
Service Provider offering
|
Contact your service provider directly if you have questions about the service or
are
experiencing problems. Service Providers have more information about your specific
environment and may be able to address your concerns quickly. Most product consoles
include
a support link that should provide the necessary contact information.
|