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The TrendAI™ Business Success Portal is a 24x7 online resource that contains the most up-to-date information about both common and unusual problems.

Procedure

  1. Go to http://success.trendmicro.com/.
  2. Click the search icon ( searchicon.jpeg ) to search for available solutions or keywords.
  3. Click the All Products dropdown menu and select your product.
  4. If no solution is found, click Contact Support and select the type of support needed.
    Tip
    Tip
    Alternatively, you can file a support case by logging in to your MySupport account and clicking New Case.