Synchronize data with Active Directory domains regularly to keep the Apex One agent tree structure up-to-date and to query unmanaged agents.

Manually Synchronizing Data with Active Directory Domains Parent topic

Procedure

  1. Go to Administration → Active Directory → Active Directory Integration.
  2. Verify that the domain credentials and encryption settings have not changed.
  3. Click Save and Synchronize.

Automatically Synchronizing Data with Active Directory Domains Parent topic

Procedure

  1. Go to Administration → Active Directory → Scheduled Synchronization.
  2. Select Enable scheduled Active Directory synchronization.
  3. Specify the synchronization schedule.
    Note
    Note
    For daily, weekly, and monthly synchronizations, the period of time is the number of hours during which Apex One synchronizes Active Directory with the Apex One server.
  4. Click Save.