Views:
You can create action-based-response action types (SMS-defined and imported actions). In addition, you can edit or delete an existing action.

Procedure

  1. On the Responder navigation pane, click Actions.
  2. On the Response Actions screen, do one of the following:
    • To create a new response action, click New.
    • To edit an existing response action, select a response from the Response Actions list, and then click Edit. The Response Action wizard opens.
  3. On the Action Name and Type screen, provide the following information:
    • Action Name — Specify or edit the name for the action. Use a name that is meaningful in describing the purpose of the action.
    • Action Type — Select a type from the Action Type list, if enabled.
    Note
    Note
    When you edit an existing action, you cannot modify the selected action type. You cannot edit a Switch Disconnect action; you can only change the name of this default action.
  4. Click Next or select the next item from the wizard navigation menu and begin entering the values required for the action.
  5. (Optional) To test a connection, click Test.
  6. (Optional) Read the Implementation instructions. The implementation instructions describe what is required to use the action.
  7. Click Finish to create the new action, or click OK if editing an existing action.