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For information about why Endpoint Encryption agents may need to change the PolicyServer that manages policies, see Migrating Agents to a New PolicyServer.

  1. Uninstall the Encryption Management for Microsoft BitLocker agent.

    See Uninstalling Encryption Management for Microsoft BitLocker.

  2. Wait for the hard drive decryption to complete. The user can use the endpoint as usual.
  3. Remove the device from the old PolicyServer.
    1. Log on to PolicyServer MMC.
    2. Right-click the Endpoint Encryption device, and then select Remove Device.
    3. Click Yes to confirm.

    For more information about removing Endpoint Encryption devices, see the Endpoint Encryption Administrator's Guide.

  4. Follow the fresh install instructions to reinstall Encryption Management for Microsoft BitLocker at Installing the Encryption Management for Microsoft BitLocker Agent. Make sure to specify the new PolicyServer credentials.
  5. To confirm the migration, go to either the Control Manager Endpoint Encryption Devices widgets or log on the PolicyServer MMC that manages the new PolicyServer.
Parent topic: Migrating Agents to a New PolicyServer