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The Security Agent runs the services listed in the following tables. You can view the status of these services from Microsoft Management Console.
Service
Features Controlled
Trend Micro Unauthorized Change Prevention Service (TMBMSRV.exe)
  • Behavior Monitoring
  • Device Control
  • Certified Safe Software Service
Note
Note
If this option is enabled, the Security Agent may prevent third-party products from installing successfully on endpoints. If you encounter this issue, you can temporarily disable the option and then re-enable it after the installation of the third-party product.
Apex One NT Firewall (TmPfw.exe)
Apex One Firewall
Apex One Data Protection Service (dsagent.exe)
  • Data Loss Prevention
  • Device Control
Apex One NT Listener (tmlisten.exe)
Communication between the Security Agent and Trend Micro Apex One server
Apex One NT RealTime Scan (ntrtscan.exe)
  • Real-time Scan
  • Scheduled Scan
  • Manual Scan/Scan Now
Apex One Common Client Solution Framework (TmCCSF.exe)
Advanced Protection Service
  • Browser Exploit Prevention
  • Memory Scanning
Trend Micro Advanced Threat Assessment Service (Agent) (ATASAgent.exe)
Advanced Managed Detection and Response tasks and communication
Trend Micro Application Control Service (Agent) (TMiACAgentSvc.exe)
Application Control
  • Trend Micro Endpoint Sensor Engine Wrapper(TMESE.exe)
  • Trend Micro Endpoint Sensor Service (Agent) (TMESC.exe)
Endpoint Sensor
Trend Micro Vulnerability Protection Service (Agent) (iVPAgent.exe)
Vulnerability Protection
Apex One NT WSC Service (TmWSCSvc.exe)
Reports security status of Apex One Security Agents to Security Center
Apex One NT Framework Host Service (TmCoreFrameworkHost.exe)
Service that monitors agent processes and provides automatic process recovery when necessary.
Trend Micro Network Service (tm_netsrv.exe)
Service that communicates with the Security Agent and the Trend Micro Toolbar for Enterprise browser extension on endpoints with Google Chrome and Microsoft Edge to provide protection on against web threats by blocking access to malicious URLs.
The following services provide robust protection but their monitoring mechanisms can strain system resources, especially on servers running system-intensive applications:
  • Trend Micro Unauthorized Change Prevention Service (TMBMSRV.exe)
  • Apex One NT Firewall (TmPfw.exe)
  • Apex One Data Protection Service (dsagent.exe)
For this reason, these services are disabled by default on Windows Server platforms. If you want to enable these services:
  • Monitor the system's performance constantly and take the necessary action when you notice a drop in performance.
  • For TMBMSRV.exe, you can enable the service if you exempt system-intensive applications from Behavior Monitoring policies. You can use a performance tuning tool to identify system intensive applications.
For desktop platforms, disable the services only if you notice a significant drop in performance.