The following tables list the process names and full file locations of Security Agent processes that you may need to exclude from third-party applications.

Default Processes

Process
Description
Location
TmListen.exe
Receives commands and notifications from the Apex One server and facilitates communication from the Security Agent to the server
<Agent installation folder>\tmlisten.exe
NTRtScan.exe
Performs Real-time, Scheduled, and Manual Scan on Security Agents
<Agent installation folder>\ntrtscan.exe
TmPfw.exe
Provides packet level firewall and network virus scanning capabilities
<Agent installation folder>\TmPfw.exe
TMBMSRV.exe
Regulates access to external storage devices and prevents unauthorized changes to registry keys and processes
Note
Note
If this option is enabled, the Security Agent may prevent third-party products from installing successfully on endpoints. If you encounter this issue, you can temporarily disable the option and then re-enable it after the installation of the third-party product.
<%Program Files (x86) folder%>\Trend Micro\BM\TMBMSRV.exe
TmCCSF.exe
Performs Browser Exploit Prevention and memory scanning
<Agent installation folder>\CCSF\TmCCSF.exe
TmWSCSvc.exe
Reports security status of Apex One Security Agents to Security Center
<Agent installation folder>\TmWSCSvc.exe

Extended Feature Processes

Process
Description
Location
DSAgent.exe
Monitors the transmission of sensitive data and controls access to devices
<%Windows directory%>\system32\dgagent\DSAGENT.exe
ATASAgent.exe
Advanced Managed Detection and Response tasks and communication
<%Program Files (x86) folder%>\Trend Micro\iService\iATAS\ATASAgent.exe
TMiACAgentSvc.exe
Trend Micro Application Control Service (Agent)
<%Program Files (x86) folder%>\Trend Micro\iService\iAC\ac_bin\TMiACAgentSvc.exe
ESEServiceShell.exe
Trend Micro Endpoint Sensor Engine Wrapper
<%Program Files (x86) folder%>\Trend Micro\iService\iES\ESE\ESEServiceShell.exe
ESClient.exe
Trend Micro Endpoint Sensor Service (Agent)
C:\Program Files (x86)\Trend Micro\iService\iES\ESE\ESClient.exe
iVPAgent.exe
Trend Micro Vulnerability Protection Service (Agent)
<%Program Files (x86) folder%>\Trend Micro\iService\iVP\iVPAgent.exe

Additional Protected Processes

Process
Location
ShowMsg.exe
<%Windows directory%>\System32\ShowMsg.exe
TmSSClient.exe
<Agent installation folder>\TmSSClient.exe
LogServer.exe
<Agent installation folder>\Temp\LogServer\LogServer.exe
TmsaInstance64.exe
<Agent installation folder>\CCSF\module\BES\TmsaInstance64.exe
CNTAoSMgr.exe
<Agent installation folder>\CNTAoSMgr.exe
ESEFrameworkHost.exe
<%Program Files (x86) folder%>\Trend Micro\iService\iES\ESE\ESEFrameworkHost.exe