After cleaning spyware/grayware, OfficeScan clients back up spyware/grayware data. Notify an online client to restore backed up data if you consider the data harmless. Choose the spyware/grayware data to restore based on the backup time.
OfficeScan client users cannot initiate spyware/grayware restore and are not notified about which backup data the client was able to restore.
To restore spyware/grayware:
Networked Computers > Client Management > Tasks > Spyware/Grayware Restore
To view the items to restore for each data segment, click View. A new screen displays. Click Back to return to the previous screen.
Select the data segments that you want to restore.
For steps 1 and 2, you have the option to export the data to a comma-separated value (CSV) file.
Click Restore. OfficeScan notifies you of the restoration status. Check the spyware/grayware restore logs for a full report. See Spyware/Grayware Restore Logs for details.