Connect existing products to Product Instance

Procedure

1. Go to Service Management → Product Instance.
2. Click Add existing product.
   The Product Connection window appears.

   Depending on the product, you can connect products to TrendAI Vision One™ automatically or via an enrollment token. Some products require additional settings for optimal performance.
3. Select one of the following products to automatically connect the product to TrendAI Vision One™ based on your business ID:
   • Trend Micro Cloud App Security
   • Email Security
   • Trend Micro Web Security
   1. Select a product under Instance type.
   2. You can add a description to identify the product instance.
   3. Click Save.
      The product instance connects automatically to TrendAI Vision One™.
4. Connect the following products using an enrollment token:
   • TippingPoint Security Management System
   • Trend Cloud One
   • Trend Micro Apex Central On-premises

     Important The connection process only transfers information related to the product instance and base agents, but not existing XDR Endpoint Sensors. Trend Micro recommends transferring all product and base agent information to ensure that XDR Endpoint Sensor agents can be correctly associated with endpoints, then contacting support if necessary. For more information, see Endpoint Inventory update considerations for customers migrating multiple consoles . Product Instance does not support hybrid environments. If you have connected both an on-premises and SaaS Trend Micro Apex One server to your on-premises Trend Micro Apex Central server, you must first disconnect, then reconnect the SaaS server in Product Instance.

   • Apex One as a Service

     Important The connection process only transfers information related to the product instance and base agents, but not existing XDR Endpoint Sensors. Trend Micro recommends transferring all product and base agent information to ensure that XDR Endpoint Sensor agents can be correctly associated with endpoints, then contacting support if necessary. For more information, see Endpoint Inventory update considerations for customers migrating multiple consoles .

   • Trend Micro Apex One On-premises

     Important TrendAI Vision One™ does not support a direct connection to an on-premises Trend Micro Apex One server. Connect your Apex One servers to TrendAI Vision One™ through a Trend Micro Apex Central management server connected to TrendAI Vision One™.

   • Trend Micro Deep Discovery Analyzer
   • Trend Micro Deep Discovery Email Inspector
   • Trend Micro Deep Discovery Inspector

     Tip You can manage Deep Discovery Inspector appliance connections in Network Inventory.

   • Trend Micro Deep Security
   • Trend Micro Worry-Free Business Security Services
   1. Select the product that you want to connect for Instance type.
   2. Click Generate token to generate the enrollment token.
   3. Copy the token into the console for the selected product.
   4. Back in TrendAI Vision One™, click Save or Close to close the Product Connection window.
      The product instance connects to TrendAI Vision One™.