Views:

The Security Agent Console Flyover will open when hovering your mouse pointer over the small icon on the bottom right of the Security Agent console.

Table 1. Console Flyover Icons

Feature

Icon

Meaning

Connection



Connected to the WFBS-Services Server



Not connected to the WFBS-Services Server, but real-time scan is still running. The pattern file may not be up to date. Right-click the agent icon in the Windows Task Bar and click Update Now.

Location



In Office



Out of Office

Real Time Scan



On



Off

Smart Scan



Connected to the Scan Server



Connected to Trend Micro Smart Protection Network



Unable to connect to the Scan Server or Smart Protection Network; protection is reduced as Security Agents are unable to send scan queries.

Note:

Verify that the Smart Scan service TMiCRCScanService is running and that Security Agents are connected to the WFBS-Services Server.



Smart Scan is disabled. Using Conventional Scan

  • Firewall

  • Web Reputation

  • Behavior Monitoring

  • Device Control



On



Off