Groups | Trend Micro Service Central

Groups

In Worry-Free Business Security, groups are a collection of agents that share the same configuration and run the same tasks. Organize agents into groups in the Security Settings screen so you can simultaneously configure and manage them.

Security Groups Tree and Agents List

Figure 1. Security Settings screen showing agents in a group

In the Security Settings screen, groups appear under the Security Groups Tree section on the left side. For ease of management, create groups that represent departments or functions in your company. You can also create special groups. For example, create a group that includes Security Agents on clients that are at a greater risk of infection so you can apply stricter security policies and settings to the group.

When you click a group, the agents that belong to that group display in the Agents List to the right.

Agents List Columns

The columns in the Agents List show the following information for each agent:

Tip:

Red-shaded cells in the Agents List contain information that requires your attention.

Column	Information Shown
For Security Agents
Name	Host name of the client where the agent is installed
IP Address	IP address of the client where the agent is installed
Online/Offline	Online: The agent is connected to the Security Server Offline: The agent is disconnected from the Security Server
Scheduled Scan	Date and time of the last Scheduled Scan
Manual Scan	Date and time of the last Manual Scan
Platform	Operating system of the client where the agent is installed
Architecture	x64: 64-bit operating system x86: 32-bit operating system
Scan Method	Smart: Local and in-the-cloud scans Conventional: Local scans only For details, see Scan Methods.
Virus Engine	Virus Scan Engine version
Smart Scan Agent Pattern Note: This column only displays if the scan method is smart scan.	Smart Scan Agent Pattern version
Smart Scan Service Note: This column only displays if the scan method is smart scan.	Connected: The agent is connected to the Smart Scan Service Disconnected: The agent is disconnected from the Smart Scan Service Note: The Smart Scan Service is hosted on the Security Server. If an agent is disconnected, it means that it cannot connect to the Security Server or the Smart Scan Service is not functional (for example, if the service has been stopped).
Virus Pattern Note: This column only displays if the scan method is conventional scan.	Virus Pattern version
Viruses Detected	Number of viruses/malware detected
Spyware Detected	Number of spyware/grayware detected
Version	Version of the agent
URLs Violated	Number of prohibited URLs accessed
Spam Detected	Number of spam email messages
POP3 Scan	Enabled Disabled
For Messaging Security Agents (Advanced only)
Name	Host name of the client where the agent is installed
IP Address	IP address of the client where the agent is installed
Online/Offline	Online: The agent is connected to the Security Server Offline: The agent is disconnected from the Security Server
Platform	Operating system of the client where the agent is installed
Architecture	x64: 64-bit operating system x86: 32-bit operating system
Exchange Version	Microsoft Exchange server version
Virus Pattern	Virus Pattern version
Virus Engine	Virus Scan Engine version
Version	Version of the agent

Tasks for Groups and Agents

Run tasks on a group or one or several agents.

Running a task involves two steps:

Select a target.
Click the button for the task.

The following table lists the tasks that you can perform.

Task	Target	Description
Configure	One Security Agent group (desktop or server)	Configure the following basic security settings for all Security Agents belonging to the selected group: Scan method. See Configuring Scan Methods. Antivirus/Anti-spyware. See Configuring Real-time Scan for Security Agents. Firewall. See Configuring the Firewall. Web Reputation. See Configuring Web Reputation for Security Agents. URL Filtering. See Configuring URL Filtering. Approved/Blocked URLs. See Approved/Blocked URLs. Behavior Monitoring. See Configuring Behavior Monitoring. Device Control. See Configuring Device Control. User Tools (desktop groups only). See Configuring User Tools. Agent Privileges. See Configuring Agent Privileges. Quarantine. See Configuring the Quarantine Directory.
Configure	One Messaging Security Agent (Advanced only)	Configure the following basic security settings for the selected Messaging Security Agent: Antivirus. See Configuring Real-time Scan for Messaging Security Agents. Anti-spam. See Configuring Email Reputation and Configuring Content Scanning. Content Filtering. See Managing Content Filtering Rules. Attachment Blocking. See Configuring Attachment Blocking. Web Reputation. See Configuring Web Reputation for Messaging Security Agents. Quarantine. See Querying Quarantine Directories, Maintaining Quarantine Directories, and Configuring Quarantine Directories. Operations. See Configuring Notification Settings for Messaging Security Agents, Configuring Spam Maintenance, and Generating System Debugger Reports.
Replicate Settings	One Security Agent group (desktop or server)	The settings of the selected group will be applied by another group of the same type (desktop group or server group). For details, see Replicating Settings.
Import	One Security Agent group (desktop or server)	Import the settings of a source group to the selected target group. Before importing, be sure that you have exported the settings of the source group to a file. For details, see Importing and Exporting the Settings of Security Agent Groups.
Export	One Security Agent group (desktop or server)	Export the settings of the selected target group to a file. Perform this task to back up the settings or to import them to another group. For details, see Importing and Exporting the Settings of Security Agent Groups.
Add Group	Security Groups Tree ()	Add a new Security Agent group (desktop or server group). For details, see Adding Groups.
Add	Security Groups Tree ()	Install one of the following: Security Agent to a client (desktop or server) Messaging Security Agent to a Microsoft Exchange Server (Advanced only) For details, see Adding Agents to Groups.
Remove	One Security Agent group (desktop or server)	Remove the selected group from the Security Groups Tree. Be sure that the group does not have any agents or the group will not be deleted. For details, see Removing Agents.
	One or several Security Agents belonging to a group	You have two options: Remove the selected Security Agents from their group. Uninstall the selected Security Agents from their clients and remove them from their group. For details, see Removing Agents.
	One Messaging Security Agent (Advanced only)	You have two options: Remove the selected Messaging Security Agent and its group. Uninstall the selected Messaging Security Agents from the Microsoft Exchange server and remove its group. For details, see Removing Agents.
Move	One or several Security Agents belonging to a group	Move the selected Security Agents to another group or to another Security Server. For details, see Moving Agents.
Reset Counters	Security Groups Tree ()	Resets threat counts on all Security Agents to zero. In particular, values under the following columns in the Agents List will be reset: Viruses Detected Spyware Detected Spam Detected URLs Violated

Parent topic

Managing Groups