Install the Security Agent remotely to one or several clients connected to the network.
To install with Remote Install, the following are required:
Item to Check |
Requirement |
---|---|
Target client |
|
Target client running Windows Vista, 7, 8/8.1, 10, Server 2008, 2012/2012 R2, or SBS 2011 |
Perform the following tasks: Note:
When performing remote installation on Windows 8/8.1 or 10, the Microsoft account cannot be used to login to the target client
|
Target client running Windows XP |
On the client, temporarily disable Simple File Sharing:
|
IPv6 |
A dual-stack Security Server can install the Security Agent to any client. A pure IPv6 Security Server can only install the Security Agent to pure IPv6 or dual-stack clients. |
If installation with remote install is unsuccessful, perform these tasks:
Verify that client-server communication exists by using ping and telnet.
Check if TCP/IP on the client is enabled and properly configured.
If you are using a proxy server for client-server communication, check of the proxy settings are configured correctly.
In the web browser, delete Trend Micro add-ons and the browsing history.