New in this Release (WFBS 9.0 SP2)

Windows 10 support

Worry-Free Business Security now supports Security Agent installation on Windows 10.

Ransomware Protection for documents

Enhanced scan features can identify and block ransomware programs that target documents that run on endpoints by identifying common behaviors and blocking processes commonly associated with ransomware programs.

1

B2363

The Security Agent may still protect Intuit files after the user disables the Intuit QuickBooks Protection function.

This hot fix ensures that users can disable the Intuit Quickbooks Protection function successfully.

2

B2363

The Security Agent may still protect folders after the user disables the folder protection function.

This hot fix ensures that users can disable the folder protection function successfully.

3

B2453

When starting the Worry-Free Business Security 9.0 Service Pack 1 Agent with POP3 email scanning enabled, the Real-time Scan (Ntrtscan.exe) service may not be able to start due to a timing conflict with the Trend Micro Security Agent Listener (TmListen.exe) service.

This critical patch resolves the timing conflict by ensuring that the Trend Micro Security Agent Listener service allows the RealTime Scan service to start before starting other services.

4

B2453

On some environments, part of the scanning process may hang and the Worry-Free Business Security 9.0 Service Pack 1 Agent may be unable to perform any action on the detected malware. When this happens, Worry-Free Business Security does not display a pop-up warning or generate a detection log.

This critical patch enables Worry-Free Business Security 9.0 Service Pack 1 Agent to perform the required action on malware detected under the scenario described above.

5

B2479

The Manual Scan progress window stops responding during a manual scan.

This hot fix ensures that manual scans run and completes normally.

6

B2500

An issue prevents Worry-Free Business Security 9.0 Service Pack 1 servers from updating the Smart Scan Pattern successfully. When this happens, the live status of the Smart Scan Service on the server's web console becomes "unavailable".

This hot fix ensures that Worry-Free Business Security 9.0 Service Pack 1 servers can update the Smart Scan Pattern successfully.

7

B2502

An issue prevents Worry-Free Business Security 9.0 Service Pack 1 servers from disabling the global setting: "Send Web Reputation and URL Filtering Logs to the Security Server".

This hot fix ensures that Worry-Free Business Security 9.0 Service Pack 1 servers can disable the setting "Send Web Reputation and URL Filtering Logs to the Security Server".

8

B2503

On Microsoft(TM) 64-bit operating systems, the 32-bit  version of Internet Explorer 9 might crash when it coexists with the Security Agent.

This hot fix ensures that this browser works fine when it coexists with the Security Agent on Microsoft 64-bit operating systems.

9

B2510

The SMTP mail scan feature is enabled by default when the Worry-Free Business Security 9.0 Service Pack 1 agent is installed on the Microsoft(TM) Windows(TM) 8.0, 8.1, or Server 2012 R2 platform. When this happens, both the platform's email server and client may not be able to send or receive some email messages.

This hot fix ensures that the Security Agent works well with the platform email server and client.

10

B2514

Users may encounter performance issues on computers where the Worry-Free Business Security 9.0 Service Pack 1 Agent is installed.

This hot fix resolves the performance issues on affected computers.

11

B2515

An issue related to the "coreTaskManager.dll" binary file may trigger a heap leak issue after the Worry-Free Business Security 9.0 Service Pack 1 Agent is installed on the computer.

This hot fix resolves the heap leak issue on affected computers.

12

B2516

Users may be unable to install the Trend Micro Remote  Manager agent on computers where the Worry-Free Business Security 9.0 Service Pack 1 server is installed. When this happens, users will be unable to register Worry-Free Business Security to the Trend Micro Remote Manager using its existing GUID.

This hot fix resolves the installation issues to ensure that users can install the Trend Micro Remote Manager agent on computers where the Worry-Free Business Security 9.0 Service Pack 1 server is installed.

13

B2517

Computers where the Worry-Free Business Security 9.0 Service Pack 1 Agent is installed may stop responding after the Real-time Scan feature is enabled.

This hot fix ensures that the Real-time Scan feature Worry-Free Business Security 9.0 Service Pack 1 Agents works normally.

14

B2519

Users may encounter system crash problems when installing the Worry-Free Business Security 9.0 Service Pack 1 Agent.

This hot fix resolves the system crash issues when installing the Worry-Free Business Security 9.0 Service Pack 1 Agent.

15

B2520

Sometimes, Worry-Free Business Security 9.0 Service Pack 1 cannot detect a USB disk device that has been ejected from and plugged back into a protected computer.

This hot fix ensures that Worry-Free Business Security 9.0 Service Pack 1 can detect USB disk devices that are plugged into protected computers.

16

B2534

Users may encounter system crash problems after installing the Worry-Free Business Security 9.0 Service Pack 1 Agent.

This hot fix resolves the system crash issues when installing the Worry-Free Business Security 9.0 Service Pack 1 Agent.

17

B2541

Worry-Free Business Security 9.0 Service Pack 1 may stop unexpectedly or trigger blue screen of death (BSOD) in a Microsoft™ Windows™ Server environment with a Cluster Shared Volumes (CSV) disk.

This hot fix ensures that Worry-Free Business Security 9.0 Service Pack 1 works well with CSV disks within a Windows Server Failover Cluster.