Scan Exclusion List for Security Agents
This exclusion list contains all of the Trend Micro products that are, by default, excluded from scanning.
Product Name |
Installation Path Location |
|---|---|
InterScan eManager 3.5x |
HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\InterScan eManager\CurrentVersion ProgramDirectory= |
ScanMail eManager (ScanMail for Microsoft Exchange eManager) 3.11, 5.1, 5.11, 5.12 |
HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\ScanMail for Microsoft Exchange eManager\CurrentVersion ProgramDirectory= |
ScanMail for Lotus Notes (SMLN) eManager NT |
HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\ScanMail for Lotus Notes\CurrentVersion AppDir= DataDir= IniDir= |
InterScan Web Security Suite (IWSS) |
HKEY_LOCAL_MACHINE\Software\TrendMicro\Interscan Web Security Suite Program Directory= C:\Program Files\Trend Micro\IWSS |
InterScan WebProtect |
HKEY_LOCAL_MACHINE SOFTWARE\TrendMicro\InterScan WebProtect\CurrentVersion ProgramDirectory= |
InterScan FTP VirusWall |
HKEY_LOCAL_MACHINE SOFTWARE\TrendMicro\ InterScan FTP VirusWall\CurrentVersion ProgramDirectory= |
InterScan Web VirusWall |
HKEY_LOCAL_MACHINE SOFTWARE\TrendMicro\ InterScan Web VirusWall\CurrentVersion ProgramDirectory= |
InterScan E-Mail VirusWall |
HKEY_LOCAL_MACHINE SOFTWARE\TrendMicro\ InterScan E-Mail VirusWall\CurrentVersion ProgramDirectory={Installation Drive}:\INTERS~1 |
InterScan NSAPI Plug-In |
HKEY_LOCAL_MACHINE SOFTWARE\TrendMicro\ InterScan NSAPI Plug-In\CurrentVersion ProgramDirectory= |
InterScan E-Mail VirusWall |
HKEY_LOCAL_MACHINE SOFTWARE\TrendMicro\ InterScan E-Mail VirusWall \CurrentVersion ProgramDirectory= |
IM Security (IMS) |
HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\IM Security\CurrentVersion HomeDir= VSQuarantineDir= VSBackupDir= FBArchiveDir= FTCFArchiveDir= |
ScanMail for Microsoft Exchange (SMEX) |
HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\ScanMail for Microsoft Exchange\CurrentVersion TempDir= DebugDir=
HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\ScanMail for Microsoft Exchange\RealTimeScan\ScanOption BackupDir= MoveToQuarantineDir=
HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\ScanMail for Microsoft Exchange\RealTimeScan\ScanOption\Advance QuarantineFolder=
HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\ScanMail for Microsoft Exchange\RealTimeScan\IMCScan\ScanOption BackupDir= MoveToQuarantineDir=
HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\ScanMail for Microsoft Exchange\RealTimeScan\IMCScan\ScanOption\Advance QuarantineFolder= |
ScanMail for Microsoft Exchange (SMEX) |
HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\ScanMail for Microsoft Exchange\ManualScan\ScanOption BackupDir= MoveToQuarantineDir=
HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\ScanMail for Microsoft Exchange\QuarantineManager QMDir=
Get exclusion.txt file path from HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\ScanMail for Microsoft Exchange\CurrentVersion\HomeDir Go to HomeDir path (for example, C:\Program Files\Trend Micro\Messaging Security Agent\) Open exclusion.txt C:\Program Files\Trend Micro\Messaging Security Agent\Temp\ C:\Program Files\Trend Micro\Messaging Security Agent\storage\quarantine\ C:\Program Files\Trend Micro\Messaging Security Agent\storage\backup\ C:\Program Files\Trend Micro\Messaging Security Agent\storage\archive\ C:\Program Files\Trend Micro\Messaging Security Agent\SharedResPool |
Scan Exclusion Lists for Messaging Security Agent (Advanced Only)
By default, when the Messaging Security Agent is installed on a Microsoft Exchange server (2000 or later) it will not scan Microsoft Exchange databases, Microsoft Exchange log files, Virtual server folders, or the M:\ drive. The exclusion list is saved in:
HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\PC-cillinNTCorp\CurrentVersion\Misc.
ExcludeExchangeStoreFiles=C:\Program Files\Exchsrvr\mdbdata\
priv1.stm|C:\Program Files\Exchsrvr\mdbdata\
priv1.edb|C:\Program Files\Exchsrvr\mdbdata\
pub1.stm|C:\Program Files\Exchsrvr\mdbdata\pub1.edb
ExcludeExchangeStoreFolders=C:\Program Files\Exchsrvr\mdbdata\
|C:\Program Files\Exchsrvr\Mailroot\vsi 1\Queue\
|C:\Program Files\Exchsrvr\Mailroot\vsi 1\PickUp\
|C:\Program Files\Exchsrvr\Mailroot\vsi 1\BadMail\
For other Microsoft Exchange recommended folders, please add them to scan exclusion list manually. See http://support.microsoft.com/kb/245822/.
SBS 2003 Exclusions
For SBS 2003, manually add the following:
Microsoft Exchange exclusions |
|
Microsoft Exchange Server Database |
C:\Program Files\Exchsrvr\MDBDATA |
Microsoft Exchange MTA files |
C:\Program Files\Exchsrvr\Mtadata |
Microsoft Exchange Message tracking log files |
C:\Program Files\Exchsrvr\server_name.log |
Microsoft Exchange SMTP Mailroot |
C:\Program Files\Exchsrvr\Mailroot |
Microsoft Exchange working files |
C:\Program Files\Exchsrvr\MDBDATA |
Site Replication Service |
C:\Program Files\Exchsrvr\srsdata C:\Program Files\Exchsrvr\conndata |
IIS Exclusions |
|
IIS System Files |
C:\WINDOWS\system32\inetsrv |
IIS Compression Folder |
C:\WINDOWS\IIS Temporary Compressed Files |
Domain Controller Exclusions |
|
Active Directory database files |
C:\WINDOWS\NTDS |
SYSVOL |
C:\WINDOWS\SYSVOL |
NTFRS Database Files |
C:\WINDOWS\ntfrs |
Windows SharePoint Services Exclusions |
|
Temporary SharePoint folder |
C:\windows\temp\FrontPageTempDir |
Client Desktop Folder Exclusions |
|
Windows Update Store |
C:\WINDOWS\SoftwareDistribution\DataStore |
Additional Exclusions |
|
Removable Storage Database (used by SBS Backup) |
C:\Windows\system32\NtmsData |
SBS POP3 connector Failed Mail |
C:\Program Files\Microsoft Windows Small Business Server\Networking\POP3\Failed Mail |
| SBS POP3 connector Incoming Mail | C:\Program Files\Microsoft Windows Small Business Server\Networking\POP3\Incoming Mail |
| Windows Update Store | C:\WINDOWS\SoftwareDistribution\DataStore |
| DHCP Database Store | C:\WINDOWS\system32\dhcp |
| WINS Database Store | C:\WINDOWS\system32\wins |