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Scan Exclusion List for Security Agents

This exclusion list contains all of the Trend Micro products that are, by default, excluded from scanning.

Security Agent Exclusion List

Product Name
Installation Path Location
InterScan eManager 3.5x
HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\InterScan eManager\CurrentVersion
ProgramDirectory=
ScanMail eManager (ScanMail for Microsoft Exchange eManager) 3.11, 5.1, 5.11, 5.12
HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\ScanMail for Microsoft Exchange eManager\CurrentVersion
ProgramDirectory=
ScanMail for Lotus Notes (SMLN) eManager NT
HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\ScanMail for Lotus Notes\CurrentVersion
AppDir=
DataDir=
IniDir=
InterScan Web Security Suite (IWSS)
HKEY_LOCAL_MACHINE\Software\TrendMicro\Interscan Web Security Suite
Program Directory= C:\Program Files\Trend Micro\IWSS
InterScan WebProtect
HKEY_LOCAL_MACHINE SOFTWARE\TrendMicro\InterScan WebProtect\CurrentVersion
ProgramDirectory=
InterScan FTP VirusWall
HKEY_LOCAL_MACHINE SOFTWARE\TrendMicro\ InterScan FTP VirusWall\CurrentVersion
ProgramDirectory=
InterScan Web VirusWall
HKEY_LOCAL_MACHINE SOFTWARE\TrendMicro\ InterScan Web VirusWall\CurrentVersion
ProgramDirectory=
InterScan E-Mail VirusWall
HKEY_LOCAL_MACHINE SOFTWARE\TrendMicro\ InterScan E-Mail VirusWall\CurrentVersion
ProgramDirectory={Installation Drive}:\INTERS~1
InterScan NSAPI Plug-In
HKEY_LOCAL_MACHINE SOFTWARE\TrendMicro\ InterScan NSAPI Plug-In\CurrentVersion
ProgramDirectory=
InterScan E-Mail VirusWall
HKEY_LOCAL_MACHINE SOFTWARE\TrendMicro\ InterScan E-Mail VirusWall \CurrentVersion
ProgramDirectory=
IM Security (IMS)
HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\IM Security\CurrentVersion
HomeDir=
VSQuarantineDir=
VSBackupDir=
FBArchiveDir=
FTCFArchiveDir=
ScanMail for Microsoft Exchange (SMEX)
HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\ScanMail for Microsoft Exchange\CurrentVersion
TempDir=
DebugDir=
HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\ScanMail for Microsoft Exchange\RealTimeScan\ScanOption
BackupDir=
MoveToQuarantineDir=
HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\ScanMail for Microsoft Exchange\RealTimeScan\ScanOption\Advance
QuarantineFolder=
HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\ScanMail for Microsoft Exchange\RealTimeScan\IMCScan\ScanOption
BackupDir=
MoveToQuarantineDir=
HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\ScanMail for Microsoft Exchange\RealTimeScan\IMCScan\ScanOption\Advance
QuarantineFolder=
ScanMail for Microsoft Exchange (SMEX)
HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\ScanMail for Microsoft Exchange\ManualScan\ScanOption
BackupDir=
MoveToQuarantineDir=
HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\ScanMail for Microsoft Exchange\QuarantineManager
QMDir=
Get exclusion.txt file path from HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\ScanMail for Microsoft Exchange\CurrentVersion\HomeDir
Go to HomeDir path (for example, C:\Program Files\Trend Micro\Messaging Security Agent\)
Open exclusion.txt
C:\Program Files\Trend Micro\Messaging Security Agent\Temp\
C:\Program Files\Trend Micro\Messaging Security Agent\storage\quarantine\
C:\Program Files\Trend Micro\Messaging Security Agent\storage\backup\
C:\Program Files\Trend Micro\Messaging Security Agent\storage\archive\
C:\Program Files\Trend Micro\Messaging Security Agent\SharedResPool

Scan Exclusion Lists for Messaging Security Agent (Advanced Only)

By default, when the Messaging Security Agent is installed on a Microsoft Exchange server (2000 or later) it will not scan Microsoft Exchange databases, Microsoft Exchange log files, Virtual server folders, or the M:\ drive. The exclusion list is saved in:
HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\PC-cillinNTCorp\CurrentVersion\Misc.
ExcludeExchangeStoreFiles=C:\Program Files\Exchsrvr\mdbdata\
priv1.stm|C:\Program Files\Exchsrvr\mdbdata\
priv1.edb|C:\Program Files\Exchsrvr\mdbdata\
pub1.stm|C:\Program Files\Exchsrvr\mdbdata\pub1.edb
ExcludeExchangeStoreFolders=C:\Program Files\Exchsrvr\mdbdata\
|C:\Program Files\Exchsrvr\Mailroot\vsi 1\Queue\
|C:\Program Files\Exchsrvr\Mailroot\vsi 1\PickUp\
|C:\Program Files\Exchsrvr\Mailroot\vsi 1\BadMail\
For other Microsoft Exchange recommended folders, please add them to scan exclusion list manually. See http://support.microsoft.com/kb/245822/.

SBS 2003 Exclusions

For SBS 2003, manually add the following:
Microsoft Exchange exclusions
Microsoft Exchange Server Database
C:\Program Files\Exchsrvr\MDBDATA
Microsoft Exchange MTA files
C:\Program Files\Exchsrvr\Mtadata
Microsoft Exchange Message tracking log files
C:\Program Files\Exchsrvr\server_name.log
Microsoft Exchange SMTP Mailroot
C:\Program Files\Exchsrvr\Mailroot
Microsoft Exchange working files
C:\Program Files\Exchsrvr\MDBDATA
Site Replication Service
C:\Program Files\Exchsrvr\srsdata
C:\Program Files\Exchsrvr\conndata
 
IIS Exclusions
IIS System Files
C:\WINDOWS\system32\inetsrv
IIS Compression Folder
C:\WINDOWS\IIS Temporary Compressed Files
 
Domain Controller Exclusions
Active Directory database files
C:\WINDOWS\NTDS
SYSVOL
C:\WINDOWS\SYSVOL
NTFRS Database Files
C:\WINDOWS\ntfrs
 
Windows SharePoint Services Exclusions
Temporary SharePoint folder
C:\windows\temp\FrontPageTempDir
 
Client Desktop Folder Exclusions
Windows Update Store
C:\WINDOWS\SoftwareDistribution\DataStore
 
Additional Exclusions
Removable Storage Database (used by SBS Backup)
C:\Windows\system32\NtmsData
SBS POP3 connector Failed Mail
C:\Program Files\Microsoft Windows Small Business Server\Networking\POP3\Failed Mail
SBS POP3 connector Incoming Mail
C:\Program Files\Microsoft Windows Small Business Server\Networking\POP3\Incoming Mail
Windows Update Store
C:\WINDOWS\SoftwareDistribution\DataStore
DHCP Database Store
C:\WINDOWS\system32\dhcp
WINS Database Store
C:\WINDOWS\system32\wins