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The following software must be installed on the virtual machine to achieve satisfactory detection results.
Note
Note
Operating system, Office suite, and third-party software support may change or end without prior notice from Trend Micro due to specification, license model, and lifecycle changes.

Required Applications

Software
Description
Operating system
Virtual Analyzer Image Preparation Tool supports the following operating systems:
Desktop: Windows XP, Windows 7, Windows 8/8.1, Windows 10 Version 22H2 and before, and Windows 11 Version 21H2, 23H2, and 24H2
Server: Windows Server 2003/2003 R2, Windows Server 2008/2008 R2, Windows Server 2012/2012 R2, Windows Server 2016, Windows Server 2019, Windows Server 2022, and Windows Server 2025.
Important
Important
  • Package the installer as an ISO file.
  • Activate Windows with a valid product key after the tool has validated and modified virtual machine settings. Do not activate Windows before that.
  • Use a computer name that reflects your organizations' naming scheme.
  • Disable automatic updates.
  • Trend Micro recommends using the English version of the listed operating systems.
  • For Windows 7 and Windows Server 2008 R2, updates KB4474419 and KB4490628 must be installed.
  • Virtual Analyzer does not support Windows 11 Version 22H2
  • BitLocker must be disabled on all drives before using the Virtual Analyzer Image Preparation Tool. For more details, please refer to the Microsoft documentation for manage-bde.
    Decryption and disabling of BitLocker is a resource intensive process which might take some time to complete depending on the size of the target drive.
  • WMIC is required. Windows 11 24H2 and Windows Server 2025 by default do not have the Windows Management Instrument Command (WMIC) feature installed. If WMIC is not installed, you must install the feature before using the tool.
Office suite
Virtual Analyzer Image Preparation Tool supports the following office suites:
Office 2003 (32-bit), Office 2007 (32-bit), Office 2010 (32-bit and 64-bit), Office 2013 (32-bit and 64-bit), Office 2016 (32-bit and 64-bit), Office 2019 (32-bit and 64-bit), Office 2021 (32-bit and 64-bit), and Office 2024 (32-bit and 64-bit)
Important
Important
  • For Office 2007 to Office 2021, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft Publisher must be installed.
    Office 2024 does not include Microsoft Publisher. The tool skips checking for Microsoft Publisher for Office 2024.
  • Activate Microsoft Office with a valid product key after the tool has validated and modified virtual machine settings. Do not activate Microsoft Office before that.
  • After installation, open all Microsoft Office applications and verify that the main editing screen is displayed. If any confirmation dialog or welcome screen displays, make any selection to close the screen and display the main editing screen.
    ms-office-splash.png
    Help Protect and Improve Microsoft Office
  • Verify that your license allows you to virtualize the applications. For details, see https://support.office.com.
  • Disable automatic updates.
  • Enable macros. For details, see Enable or disable macros in Office files
Internet Browser
Virtual Analyzer Image Preparation Tool supports the following internet browsers:
Microsoft Edge (Chromium-based version), Internet Explorer
Important
Important
  • The default browser must be set to a supported internet browser.
  • For Windows 8.1 and before, the tool will automatically configure Internet Explorer as the default browser.
  • For Windows 10 and after, the default browser must be configured manually before the tool is used to validate the image.
  • Virtual Analyzer does not support Microsoft Edge Legacy (EdgeHTML version).
Adobe Reader
Install the version of Adobe Reader that is most widely used in your organization. To download the most current version of Adobe Reader, go to https://get.adobe.com/reader/.
If you do not install Adobe Reader, Virtual Analyzer:
  • Installs Adobe Reader 8, 9, and 11 on all Windows XP and Windows Server 2003/2003 R2 images during importing.
  • Installs Adobe Reader 9, 11, and DC on all Windows 7 and newer images during import.
  • Uses all versions during analysis.
    WARNING
    WARNING
    This consumes additional computing resources.
Configure Adobe Reader to manually check for and install updates. For details, see https://helpx.adobe.com/acrobat/kb/reader-acrobat-updater-settings.html.
.NET Framework
Install .NET Framework 3.5 or later if the operating system is Windows XP or Windows Server 2003.
Note
Note
Trend Micro recommends installing the following software on the virtual machine to improve detection results.
  • .NET Framework 4.0 in addition to .NET Framework 3.5
  • Java SE Runtime Environment 8
  • LibreOffice 6.4.7 or later, with macro security level set to low
Important
Important
  • Do not install VMware tools to avoid triggering the anti-virtual machine functions of some malware.
  • Do not install any anti-malware software on the virtual machine to ensure normal operation of Virtual Analyzer.