The configuration of Manage Agent Connection Status determines
the connection status of each single agent displayed on the
Agents screen, as well as the overall availability status
of all the managed agents displayed in Agent Connection
Status widget on the Dashboard screen.
The criteria of displaying Online,
Offline, and removal of the agent depend on how long the
agent has been disconnected from StellarOne. By default, the agent
will appear Offline after disconnected from StellarOne for more than 7 days and
basically never be removed from StellarOne no matter how long the
disconnection lasts. In other words, by default the agent will always appear
Online if it has been connected to StellarOne within 7 days.
You can also customize the settings to fit your environment needs. See the following
instructions for how to change the configuration:
Procedure
- Go to Agents in the top navigation bar of the StellarOne web console.
- Click the All group on the Agents screen. The Agents screen displays a list of agents managed by StellarOne.
- Find the settings icon
on the right side of the screen. - Click and select
Manage Agent Connection Status from the drop-down
menu.
- The configuration window appears. In Appear Offline
after drop-down menu,
specify the
time frame after which the agent connection status will display offline if the
agent has been disconnected. Available time period for
selection includes:
-
1 day
-
2 days
-
3 days
-
7 days (Default)
-
14 days
-
30 days
-
- In Remove from StellarOne after, specify the time frame
after which the agent will be removed from StellarOne managed agents list
if disconnected for more than the specified duration. Available time period for
selection includes:
-
Never (Default)
-
1 month
-
2 months
-
3 months
-
6 months
-
12 months
See the sections below for more details about the correlated settings to consider and use case when configuring the agent connection status settings. -