Views:

This function allows StellarOne administrators to remotely change the Agent's Administrator or User password required for logging on the StellarProtect/StellarProtect (Legacy Mode) local consoles. It does not require the old agent password to create a new one.

Note:

This function is only available for users with privileges of Admins or Operators.

  1. Go to Agents > All.
  2. Navigate to the target agent or group, and then go to its Policy page.
    Note:

    For instructions on how to go to the Policy page, see Go to the Agent View for a single agent or Go to the Group Policy Screen for a group of agents.

  3. Scroll down and find the Agent Password at the right side of the screen.
  4. Select the ADMINISTRATOR or USER tab.
  5. Input the new password twice and click Save to finish this policy setting.
    Note:
    • The password must be 8 to 64 alphanumeric characters. The following characters are not supported: | > " : < \ spaces

    • If the group/agent policy has been changed to customized, make sure you reset the agent password for better password management.