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Threat Intelligence Hub has moved to a simplified credits model. Explore how this model affects you.

Starting January 1, 2026, Threat Intelligence Hub requires monthly credits.
The sections below answer common questions about credit usage for Threat Intelligence Hub:

How many credits do I need to use Threat Intelligence Hub?

Threat Intelligence Hub requires 6,666.67 credits per Trend Vision One tenant.
Example: Your company has three employees who use Threat Intelligence Hub in January.
  • 1 organization * 6,666.67 credits
  • On February 1, Trend Vision One draws down 6,666.67 credits.

How and when does Trend Vision One draw down credits?

Trend Vision One deducts credits monthly based on the first day of the following month. Unused amounts do not carry over.

How does Trend Vision One round usage?

When calculating your monthly credit drawdown, Trend Vision One rounds credits to the nearest whole number.
Your usage and credit information updates daily at 5:00 (UTC).

How do I check credit usage?

In Threat Intelligence Hub, click Manage usage to open the credits drawer.
To view the latest estimated total credit drawdown for the current month, go to Platform Usage and Credits → Credits overview → Credit usage overview.
To view raw credit usage values, download the usage report for each solution, or go to Platform Usage and Credits → Usage management → Usage details and click Download report.

What happens if I run out of credits?

If your credit balance becomes negative, purchase additional credits to continue using Threat Intelligence Hub.

How do I stop credit draw-down for Threat Intelligence Hub?

In the credits drawer, disable Threat Intelligence Hub.

How should I manage Threat Intelligence Hub credits?

  • Check the credit drawer and usage drill-down report regularly.
  • Add extra credits for seasonal peaks or unexpected incidents.
  • Reduce usage or buy more credits if usage trends higher than planned.
  • Multiply monthly credits by 12 to budget annual credit usage.