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Service Gateway appliances provide multiple features to connect data from on-premises Trend Micro solutions and various third-party tools. Install a Service Gateway and enable the Forward proxy feature to minimize the overhead associated with configuring firewall exceptions. You can also set up backup proxy sources in your Endpoint Inventory Global Settings in the event that your Service Gateway connection is unavailable.

Procedure

  1. In the Trend Vision One console, go to Workflow and Automation → Service Gateway Management.
  2. For customers that do not have an existing Service Gateway deployed, install a Service Gateway.
    servicegatewayimage.jpg
    1. Click Download Virtual Appliance to open the Service Gateway Virtual Appliance panel.
    2. Select either VMwas ESXi (OVA) or Microsoft Hyper-V (VHD) as the image type you want to use.
    3. Select I agree to the End User License Agreement and click Download Disk Image.
    4. Record the Registration Token that you need to apply during deployment.
    5. Install the Service Gateway virtual appliance.
      For detailed deployment instructions, see:
      For a complete list of Service Gateway system requirements, see Service Gateway Appliance System Requirements.
  3. On the Service Gateway Management screen, click the Service Gateway name.
  4. Click Manage Services
  5. Click the install icon (sg2-install-icon.png) to install the Forward proxy service.
  6. Configure your firewall exceptions for Trend Vision One Endpoint Security.
    Note
    Note
    If you are enabling or using other Trend Vision One features, you may need to configure additional firewall exceptions. Refer to the complete firewall exceptions lists to find out about other feature requirements.
    Region
    Required exceptions
    Australia
    xlogr-ase2.xdr.trendmicro.com
    sgi-iot.au.xdr.trendmicro.com
    api.au.xdr.trendmicro.com
    au.services.trendmicro.com
    ctapi.trendmicro.com
    Europe
    xlogr-ec1.xdr.trendmicro.com
    sgi-iot.eu.xdr.trendmicro.com
    api.eu.xdr.trendmicro.com
    eu.services.trendmicro.com
    ctapi.trendmicro.com
    India
    xlogr-as1.xdr.trendmicro.com
    sgi-iot.in.xdr.trendmicro.com
    api.in.xdr.trendmicro.com
    in.services.trendmicro.com
    ctapi.trendmicro.com
    Japan
    xlogr-ane1.xdr.trendmicro.com
    sgi-iot.xdr.trendmicro.co.jp
    api.xdr.trendmicro.co.jp
    jp.services.trendmicro.com
    ctapi.trendmicro.com
    Singapore
    xlogr-ase1.xdr.trendmicro.com
    sgi-iot.sg.xdr.trendmicro.com
    api.sg.xdr.trendmicro.com
    sg.services.trendmicro.com
    ctapi.trendmicro.com
    United Sates
    xlogr-ue1.xdr.trendmicro.com
    sgi-iot.xdr.trendmicro.com
    api.xdr.trendmicro.com
    us.services.trendmicro.com
    ctapi.trendmicro.com
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