Restore files encrypted and quarantined by the Trend Vision One Endpoint Security agent.
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WARNINGRestoring an infected file can spread the virus/malware to other files and computers.
Before restoring the file, isolate the infected endpoint and move important files
on this endpoint to a backup location.
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How the Trend Vision One Endpoint Security agent handles the process of quarantining
and encrypting malware files depends on the Protection Manager—Standard Endpoint Protection
or Server & Workload Protection. "Sensor-only" Trend Vision One Endpoint Security
agents do not quarantine malware.
For Trend Vision One Endpoint Security agents with Standard Endpoint Protection, the Group Manager (Trend Micro Apex One server) handles management of quarantined
files. To restore quarantined files, see Trend Success Portal: Restoring files that have been quarantined by Apex One.
For Trend Vision One Endpoint Security agents with Server & Workload Protection, your agents store quarantined files on the endpoint. To restore quarantined files,
see View and restore identified malware.