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Procedure

  1. Select to enable the required service on Windows desktops or Windows Server platforms in the following sections:
    • Unauthorized Change Prevention Service
      • For Windows Server platforms, select Only enable services required by Security Agent Self-protection features to ensure that the Security Agent program stays protected without affecting server performance.
        Important
        Important
        Selecting Only enable services required by Security Agent Self-protection features ensures that the service related to Behavior Monitoring, Device Control, Predictive Machine Learning (process detections), and the Certified Safe Software Service do not run. If you want to use any of the scanning features, do not enable this feature.
    • Firewall Service
      Important
      Important
      Enabling or disabling the service temporarily disconnects endpoints from the network. Ensure that you change the settings only during non-critical hours to minimize connection disruptions.
    • Suspicious Connection Service
    • Data Protection Service
      Important
      Important
      Enabling or disabling the service temporarily disconnects endpoints from the network. Ensure that you change the settings only during non-critical hours to minimize connection disruptions.
    • Advanced Protection Service
    Important
    Important
    Enabling additional services on Windows Server platforms may affect server performance. After enabling a service on a Windows Server platform, Trend Micro recommends that you monitor the server for some time to ensure that no performance impact occurred.